Office Administrator

• Aug 2023 - Present

Accounting Manager | Business Manager

• Nov 2021 - Aug 2023

Parts and Service Admin

• Oct 2019 - Nov 2021

Office Manager

• Jun 2019 - Oct 2019

•Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports. • Verified vendor accounts by reconciling monthly statements and related transactions. •Reconciled bank statements. •Reviewed each invoice and requisitions for payment approval. Charged pertinent expenses to accounts. •Audited and processed credit card bills. •Prepared checks and assisted with payroll duties. •Provided onboarding and training for new support staff. •Maintained office supplies inventory by checking stock and ordering new supplies as needed. •Monitored premises, screened visitors, updated logs and issued passes to maintain security. •Provided clerical support to company employees by copying, faxing and filing documents. Show less

Office Manager

• Jun 2017 - Jun 2019

Answer and route all incoming calls Greet customers and guests Arrange lunches as needed Coordinate and arrange travel for service personnel Coordinate all office maintenance issues with current or new vendors Assist with various accounting functions, including accounts payable, payroll, purchasing and sales invoicing. Manage spare parts department, including order taking, shipping and receiving. Answer and route all incoming calls Greet customers and guests Arrange lunches as needed Coordinate and arrange travel for service personnel Coordinate all office maintenance issues with current or new vendors Assist with various accounting functions, including accounts payable, payroll, purchasing and sales invoicing. Manage spare parts department, including order taking, shipping and receiving.

Administrative Assistant and Accounts Payables

• May 2016 - Jun 2017

Payroll Support • Verifies accuracy and corrects discrepancies on all employee and temp crew-sheets • Accurately enters hours into JDE Oracle Field Time Entry • Submits Per Diem, PTO, Vacation, and Holiday requests for all staff HR Support • Submits all requests for W-9 and benefit changes to Home Office • Distributes paperwork for drug testing and background checks in a professional and discreet manor. Sales Support Accounts Payables Payroll Support • Verifies accuracy and corrects discrepancies on all employee and temp crew-sheets • Accurately enters hours into JDE Oracle Field Time Entry • Submits Per Diem, PTO, Vacation, and Holiday requests for all staff HR Support • Submits all requests for W-9 and benefit changes to Home Office • Distributes paperwork for drug testing and background checks in a professional and discreet manor. Sales Support Accounts Payables

Adminsitrative Temp

• Jan 2016 - May 2016

Office and Administrative Assistant

• Sep 2013 - Jan 2016

Front Desk / Receptionist Duties: 1. Forwarding and Un-forwarding phones 2. Answering all calls a. Direct/take message/provide general customer service b. Schedule estimates c. Screen potential interviewees i. Schedule qualified candidates 3. Greet people who come into the office 4. Sign for incoming packages / get the mail and deliver to appropriate person/department 5. Data Entry a. Previous day paint receipts b. Enter all new leads c. Enter new employees into Wisconsin New Hire Reporting database d. Misc. tasks as assigned General Office: 1. Create and Maintain All Inventory Lists 2. Administrative Support to all department 3. General Housekeeping 4. Filing a. Paid invoices b. Bills c. Completed Jobs d. All business files Show less

Caller

• Aug 2013 - Sep 2013

• Calling 50+ contacts per hour out of lists.• Use scripts to confirm and qualify customers.• Set appointments based on individual needs.• Respond to online inquires by calling.• Gain referrals from satisfied customers.• Meet monthly quota on number of appointments• Meet monthly quota on percentage of qualified appointments.

On-Spotter

• Jun 2013 - Aug 2013

• Answer calls on an multi-line system• Direct calls to the appropriate people and/or departments• Greet customers in the show-room• Give customers appropriate information and setting them up with estimates• Assist promoters in setting on the spot appointments• Meet monthly percentage of qualified estimates• Complete data entry from all events • Utalize scripts on all calls

Inspecting and packaging

• Nov 2011 - Jul 2012

• Inspected and tested the quality and measurements of signs, flags and banners • Applied finishing touches to products using hot knives, manual and automatic grommet machines, and foot-press staple machine • Packaged products using a polybag heat sealer and product specific labels • Kept a daily written log of products that were packaged • Trained new employees on the duties of the inspecting and packaging department • Inspected and tested the quality and measurements of signs, flags and banners • Applied finishing touches to products using hot knives, manual and automatic grommet machines, and foot-press staple machine • Packaged products using a polybag heat sealer and product specific labels • Kept a daily written log of products that were packaged • Trained new employees on the duties of the inspecting and packaging department

Sales Associate

• Apr 2011 - May 2012

• Professionally greeted customers • Opened, maintained and closed cash registers on a daily basis • Attended weekly online training on phones, plans, accessories and sales tactics • Provided customers with information on products and services that matched their specific needs • Wrote up, entered and explained each customer’s individual contract and associated fees with phones and phone plans • Prepared and made nightly deposits • Professionally greeted customers • Opened, maintained and closed cash registers on a daily basis • Attended weekly online training on phones, plans, accessories and sales tactics • Provided customers with information on products and services that matched their specific needs • Wrote up, entered and explained each customer’s individual contract and associated fees with phones and phone plans • Prepared and made nightly deposits