Tiffany Esguerra

Quality Assurance Analyst at Ware2Go
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • Tagalog Native or bilingual proficiency

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Bio

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5.0

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Daisy Elsberry

I worked with Tiffany for a total of 5 years. 3 years for Pointwest Philippines and 2 years for Pointwest US. As a QA Lead/Senior QA who is assigned to multiple project and initiatives, she is very dedicated in making sure that we deliver the best output to our client. She is patient, hardworking and creative in developing effective processes and tools to make our jobs more efficient. She is also willing to help even if she has a lot of things in her plate. I really miss working with her but I know wherever she works next, they will be very lucky to have her,

LinkedIn User

Tiffany has worked with me as a project manager at The Home Depot for almost two years. I have seen her go above and beyond her job description to help resolve major roadblocks for her team. She even taught herself Microsoft Teams, Planner and Flow to improve her team's productivity. She is a team player and a fast learner! She ensured her project is on track by following up with stakeholders and people who need to take action both from inside and outside her team. She was meticulous with details, whether it be financial forecasts, user stories or documentation. She is conscientious. I believe that she will make a great asset to any team because of her work ethic, dependability and positive attitude.

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Credentials

  • Scripting for Testers
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Software Testing Foundations: Test Management
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • API Testing Foundations
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Behavior-Driven Development
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Software Testing: Exploratory Testing
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Agile Testing
    LinkedIn
    May, 2020
    - Nov, 2024
  • Communicating with Confidence
    LinkedIn
    May, 2020
    - Nov, 2024
  • Learning Selenium
    LinkedIn
    May, 2020
    - Nov, 2024
  • Project Management Foundations
    LinkedIn
    May, 2020
    - Nov, 2024
  • Test Automation Foundations
    LinkedIn
    May, 2020
    - Nov, 2024
  • Programming Foundations: Software Testing/QA
    LinkedIn
    Apr, 2020
    - Nov, 2024

Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Quality Assurance Analyst
      • Sep 2020 - Present

    • Quality Assurance Analyst
      • Jul 2020 - Sep 2020

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Professional
      • Jan 2011 - Jul 2020

      Flexible, agile, dependable and reliable consulting firm that provides Information Technology services committed to ensuring readiness and delivery of IT projects.

    • IT Project Manager
      • Nov 2018 - May 2020

      Effectively strategized, managed and implemented Cybersecurity projects at The Home Depot that fortified the organization’s Data Protection and Certificate Management solutions, reducing risks of internal and external threats and exposure of assets.

    • Quality Assurance Analyst
      • Feb 2013 - Oct 2018

      Served as a key member of Delta Air Lines’ loyalty program (SkyMiles) software development team as a lead QA Analyst / Tester. Supervised and mentored onshore and offshore team in developing and implementing Quality Assurance methodologies to ensure compliance with QA standards and business requirements. Testing experience include back-end applications, database, web and mobile applications, UI/UX and APIs. Delivered projects improved product performance, increased customer engagement and satisfaction and resulted to process efficiencies within the program.Developed, executed and managed test strategies, test plans, test cases and test scripts for a recruitment application / Applicant Tracking System project under the Home Depot’s Human Resources IT department. Show less

    • Senior Software Engineer
      • Jan 2011 - Jan 2013

      Designed and developed mainframe programs for the successful merger of Delta Air Lines and Northwest Airlines Technical Operations systems. Delta TechOps is an industry-leading airline service provider for aircraft maintenance, repair and overhaul (MRO).

    • Philippines
    • IT Services and IT Consulting
    • 400 - 500 Employee
    • Software Engineer
      • Jan 2007 - Dec 2010

      Designed, developed and provided production support for mainframe programs for various projects for Northwest and Delta Air Lines. Projects supported include Human Resources, Passenger Travel, and Passenger Revenue Accounting. Designed, developed and provided production support for mainframe programs for various projects for Northwest and Delta Air Lines. Projects supported include Human Resources, Passenger Travel, and Passenger Revenue Accounting.

    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Software Engineer
      • Sep 2004 - Jan 2007

      Worked as a mainframe analyst/developer for client (Con-Way Transportation Services (CTS)) to develop, maintain and support Operations and Invoicing systems. Con-Way was a freight transportation and logistics company with operations throughout North America that was bought by XPO Logistics in 2015. Worked as a mainframe analyst/developer for client (Con-Way Transportation Services (CTS)) to develop, maintain and support Operations and Invoicing systems. Con-Way was a freight transportation and logistics company with operations throughout North America that was bought by XPO Logistics in 2015.

Education

  • University of the Philippines
    Bachelor of Science - BS, Computer Science
    2000 - 2004

Community

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