Experience

International Development Institute

• Canada
• International Trade and Development
• 1 - 100 Employee

• Content and Communications Lead

  • Aug 2021 - Present

• Creative Content Intern

  • May 2021 - Aug 2021

  I created content using Canva, InDesign, Photoshop and iMovie to convey messages and highlight projects on social media. I assisted with creating marketing plans and brochures for new programs launched at two partner institutions in Kenya. I also proofread trainer and trainee program manuals for errors.



Lindt & Sprüngli (Canada), Inc

• Canada
• Manufacturing
• 200 - 300 Employee

• Keyholder

  • Nov 2017 - May 2021

  Responsible for opening and closing procedures, unloading shipment, and merchandising. I applied my knowledge of Microsoft Word to help create promotional signs. I trained new staff members and reported their progress to management. I maintained the store by stocking, cleaning, and creating a positive shopping experience.

• Corporate Sales Representative

  • Dec 2020 - Jan 2021

  I conducted competitor analyses to inform company initiatives. I was responsible for developing corporate communication scripts to address common inquiries. I analyzed company process guides to search for areas of improvement. I supported my supervisor by answering corporate client inquiries and fulfilling their requests. I also created a standard gifting portfolio of 11 unique gift baskets for consumer purchase.

• Sales Associate

  • Aug 2015 - Nov 2017

  I handled debit, credit, and cash transactions. I was responsible for greeting customers, ensuring the store's cleanliness, and replenishing the shelves.



Spirit Halloween

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Aug 2019 - Nov 2019

  I conducted cash count and ran end-of-day procedures. I trained new employees, delegated tasks, and assisted in making employee schedules. I handled office duties which included checking emails, writing off the damaged product, and ensuring promotional signs were properly advertised. I conducted cash count and ran end-of-day procedures. I trained new employees, delegated tasks, and assisted in making employee schedules. I handled office duties which included checking emails, writing off the damaged product, and ensuring promotional signs were properly advertised.