Experience

Palmetto Health-USC Medical Group

• Hospitals and Health Care
• 100 - 200 Employee

• Revenue Cycle Supervisor

  • Mar 2016 - Present

  • Direct and oversees Account Receivable Reps to ensure proper medical billing and follow up of patients claims. • Adhere to the guidelines of insurance companies for medical appeals within a timely manner. • Acts as liaison between Patient Accounting , Risk Management, Revenue Cycle Leadership, and Physicians Practices Directors to identify inner office daily functional workflow practices. • Responsible for potential new employee selection amongst the hiring team through applications and interview process. • Lead training and development on use of the corporate Accounts Receivable Tracking System. • Implement operational strategies to ensure that the Accounting Groups meet team goals. • Assist and developed with the implementation of new computer software to enhance billing and Electronic Medical Records optimal capacity. Show less



Palmetto Health-Women Physicians Associates

• Revenue Cycle Analyst

  • May 2005 - Mar 2016

  • Audited patient accounts for quality assurance to ensure Third Party insurance reimbursements has been applied accurately. • Performed monthly random audits to ensure accuracy and compliance. • Served as a Liaison for Palmetto Health Accounts Receivable and the local Physicians offices for billing disputes. • Generated premium coding and accounts receivable reports. • Implemented new procedures to reduce AR Collection days. • Managed detailed aging reports, manual/computerized cash batches. • Researched issues and concerns raised by patients, parents, and caregivers, providing explanations and solutions as appropriate. Show less



Family Medicine Centers of SC

• United States
• Medical Practices

• Patient Access Representative

  • Dec 2001 - May 2005

  • Greeted and assisted patients with the check-in process. • Performed patient check-in and patient checkout. • Collected all applicable co-pays, deductibles, balances and surgery payments and provided patients with a receipt, authorized cards at check-in, and recalculated balances at checkout. • Answered incoming phone calls. • Called patients to reschedule or change appointment time as needed. • Called referring MD’s for additional medical records. • Verified insurance benefits for upcoming procedures. • Maintained the waiting area for neatness/cleanliness. Show less



Columbia Skin Clinic

• United States
• Medical Practices
• 1 - 100 Employee

• Electronic Health Record Specialist

  • Aug 1999 - Dec 2001

  • Audited patient records for compliance. • Abstracted clinical information for reports. • Performed basic coding to submit reimbursement claims. • Processed Release of Information (ROI) requests for medical records. • Reviewed patient records to ensure completion and accuracy. • Collected patient demographic and insurance information. • Discussed patient information with physicians and insurance professionals. • Audited patient records for compliance. • Abstracted clinical information for reports. • Performed basic coding to submit reimbursement claims. • Processed Release of Information (ROI) requests for medical records. • Reviewed patient records to ensure completion and accuracy. • Collected patient demographic and insurance information. • Discussed patient information with physicians and insurance professionals.



United States Army

• United States
• Armed Forces
• 300 - 400 Employee

• Financial Administrator

  • Feb 1995 - Mar 1999

  • Distributed money to manage payroll, purchase supplies and support military activities. • Overseen financial planning to ensure that the military’s administration is efficient and organized. • Allocated funds, perform audits, analyze financial reports, review budgeting proposals, approve payment requests, and travel allowances. • Distributed money to manage payroll, purchase supplies and support military activities. • Overseen financial planning to ensure that the military’s administration is efficient and organized. • Allocated funds, perform audits, analyze financial reports, review budgeting proposals, approve payment requests, and travel allowances.