Experience

Physicians Transport Service

• United States
• Hospital & Health Care
• 1 - 100 Employee

• Dispatcher II

  • Jun 2011 - Present

  • Re-prioritize events at the beginning of shift to ensure timeliness of transports • Completing End of Shift Reports • Providing upper management with ad hoc reports as requested • Problem solve issues which can have a direct impact on patients • Handling of VIP clients as necessary with diplomacy and care • Effectively communication between providers at various facilities and transporting unit when transferring of patients • Communicate concerns/issues to upper management • Acting lieutenant (Shift lead) as needed • Learning new systems to improve turnaround times for units • Training new employees in all facets of dispatch using positive reinforcement • Maintaining HIPAA requirements when dealing with facilities and clients • Assisting in transports as needed • Offering Administrative support as needed on days off. Show less



Medtech College

• United States
• Higher Education
• 1 - 100 Employee

• Teacher Assistant

  • Sep 2009 - Jun 2011

  * • Created test and study guides for us in instructions • Maintained records for instructors • Instructed students in proper techniques for medical offices including • Vital Signs • Advanced Laboratory Procedures • Advanced Phlebotomy Skills * • Created test and study guides for us in instructions • Maintained records for instructors • Instructed students in proper techniques for medical offices including • Vital Signs • Advanced Laboratory Procedures • Advanced Phlebotomy Skills