Tiffany Dahlberg
Insurance Enrollment Specialist at Winneshiek Medical Center- Claim this Profile
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Bio
Pam Irons
I have had the privilege in working with Tiffany in her role as a Customer Success Manager at CentralSquare. Tiffany took great care of our mutual customers in ensuring the customer’s needs had visibility throughout the company. She nurtured the customer and was their advocate. Tiffany is extremely successful in aligning the customer and company in order to resolve problems and move forward to resolutions ultimately creating a win-win solution. Tiffany set the bar high in safeguarding the customer satisfaction and I was always thrilled knowing my customers would be taken care of under her care and guidance. Tiffany is a highly detailed dedicated professional who would be a fantastic asset to an organization.
Pam Irons
I have had the privilege in working with Tiffany in her role as a Customer Success Manager at CentralSquare. Tiffany took great care of our mutual customers in ensuring the customer’s needs had visibility throughout the company. She nurtured the customer and was their advocate. Tiffany is extremely successful in aligning the customer and company in order to resolve problems and move forward to resolutions ultimately creating a win-win solution. Tiffany set the bar high in safeguarding the customer satisfaction and I was always thrilled knowing my customers would be taken care of under her care and guidance. Tiffany is a highly detailed dedicated professional who would be a fantastic asset to an organization.
Pam Irons
I have had the privilege in working with Tiffany in her role as a Customer Success Manager at CentralSquare. Tiffany took great care of our mutual customers in ensuring the customer’s needs had visibility throughout the company. She nurtured the customer and was their advocate. Tiffany is extremely successful in aligning the customer and company in order to resolve problems and move forward to resolutions ultimately creating a win-win solution. Tiffany set the bar high in safeguarding the customer satisfaction and I was always thrilled knowing my customers would be taken care of under her care and guidance. Tiffany is a highly detailed dedicated professional who would be a fantastic asset to an organization.
Pam Irons
I have had the privilege in working with Tiffany in her role as a Customer Success Manager at CentralSquare. Tiffany took great care of our mutual customers in ensuring the customer’s needs had visibility throughout the company. She nurtured the customer and was their advocate. Tiffany is extremely successful in aligning the customer and company in order to resolve problems and move forward to resolutions ultimately creating a win-win solution. Tiffany set the bar high in safeguarding the customer satisfaction and I was always thrilled knowing my customers would be taken care of under her care and guidance. Tiffany is a highly detailed dedicated professional who would be a fantastic asset to an organization.
Experience
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Winneshiek Medical Center
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Insurance Enrollment Specialist
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Feb 2021 - Present
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CentralSquare Technologies
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United States
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Software Development
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700 & Above Employee
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Customer Success Manager
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Jan 2020 - Oct 2020
I was the main point of contact to our customers. I assisted in finding resolution to general daily questions they may have had, assisted in connecting them with someone if wanting additional training or education, reviewed invoices and quotes with customers and ensured they had excellent customer service each and every time they called. I was the main point of contact to our customers. I assisted in finding resolution to general daily questions they may have had, assisted in connecting them with someone if wanting additional training or education, reviewed invoices and quotes with customers and ensured they had excellent customer service each and every time they called.
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Winneshiek Medical Center
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Data Specialist
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Sep 2017 - Jan 2020
As a Data Specialist I assisted in creating spreadsheets in Excel, Power Point presentations, collection of data for other departments within the facility, ensured providers had their monthly/quarterly/yearly reviews completed and assisted in daily secretarial tasks as well.
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Transcription Supervisor
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May 2008 - Sep 2017
Supervised 8 employees, yearly reviews, conducted monthly audits, generated transcription work schedules, created new transcription templates, assisted with training and implementation of new transcription software, as well as daily secretarial tasks.
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Mayo Clinic Rochester
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United States
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Hospitals and Health Care
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700 & Above Employee
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Medical Secretary
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Mar 2002 - May 2008
I was the secretary to the Medical Director. I scheduled week long evaluations and consultations, discussed with patient's the expectations of evaluation, transcribed visits and letters, scheduled providers trip scheduled where I ensured hotel and flights were booked. I presented patients at our weekly review meetings to surgeons, pulmonologists, cardiologists, nurses, counselors and other providers. I also assisted in putting together the Mayo Heart/Lung Transplant Seminar in Whistler. I was the secretary to the Medical Director. I scheduled week long evaluations and consultations, discussed with patient's the expectations of evaluation, transcribed visits and letters, scheduled providers trip scheduled where I ensured hotel and flights were booked. I presented patients at our weekly review meetings to surgeons, pulmonologists, cardiologists, nurses, counselors and other providers. I also assisted in putting together the Mayo Heart/Lung Transplant Seminar in Whistler.
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Community
