Experience

Superior Contact

• United States
• Telecommunications
• 1 - 100 Employee

• Customer Service Representative

  • May 2022 - Present



Phoenixx Music Magazine

• Greater Detroit Area

• Editor-in-Chief

  • Jul 2016 - Present

  Concert photographer since 2011; utilize extensive concert photograph portfolio to build online music magazine forum. Create all the site’s content, including concert reviews and photographs. Over 1,000 followers on Social Media. Concert photographer since 2011; utilize extensive concert photograph portfolio to build online music magazine forum. Create all the site’s content, including concert reviews and photographs. Over 1,000 followers on Social Media.



Target

• United States
• Retail
• 700 & Above Employee

• General Merchandise Expert

  • Jul 2020 - Mar 2022

  Responsible for maintaining stock, appearance and accuracy of bedding department / stock room. Team trainer for customer service skills and essential functions for company. Fulfilling customer orders placed online in a timely fashion. Cashiering and providing guests with memorable, cared for experience. Responsible for maintaining stock, appearance and accuracy of bedding department / stock room. Team trainer for customer service skills and essential functions for company. Fulfilling customer orders placed online in a timely fashion. Cashiering and providing guests with memorable, cared for experience.



JCPenney

• United States
• Retail
• 700 & Above Employee

• Home Specialty Associate

  • Aug 2016 - Mar 2020

  Responsible for new sales of window treatments, mattresses and appliances while providing excellent customer service. Identify/understand clients’ needs and consult with them regarding J.C. Penney’s suite of home products. Serve as a client advocate ensuring quality and delivery of products and that all issues, client or internal, are followed through to resolution in a timely manner. Consistently in the top 10% of associates nationwide, greatly exceeding objectives and quota each month. Key Achievements: Regularly surpassed assigned quotas, earning top national sales rank. Received Warrior of the Month Award (first award of this type ever for the White Lake location) recognizing sales, service and going above and beyond for customers. A key player in the White Lake location moving from ranking last to first in their district. Positive customer feedback acknowledgments. Several Associate Awards (given monthly). Consistently recognized for superb ability to develop and manage high-quality relationships. Show less



Jimmy John's

• United States
• Restaurants
• 700 & Above Employee

• Driver

  • Sep 2012 - Aug 2016

  Excelled in all functional aspects of the store such as product delivery and quality, opening and closing the store, accounting paperwork and corporate inspection preparation. Excelled in all functional aspects of the store such as product delivery and quality, opening and closing the store, accounting paperwork and corporate inspection preparation.



Congressman Kerry Bentivolio

• Milford, MI

• Campaign Photographer

  • Aug 2012 - Nov 2012

  Photographed Congressman Bentivolio’s campaign as he transitioned from school teacher to congressman. Documented all fundraisers and rallies. Member of event preparation team. Assisted in correspondence. Photographed Congressman Bentivolio’s campaign as he transitioned from school teacher to congressman. Documented all fundraisers and rallies. Member of event preparation team. Assisted in correspondence.