Tiffany Copeland

District Manager at Pancheros Mexican Grill
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Contact Information
us****@****om
(386) 825-5501
Location
Des Moines Metropolitan Area

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Experience

    • United States
    • Food and Beverage Services
    • 100 - 200 Employee
    • District Manager
      • Jul 2023 - Present
    • United States
    • Restaurants
    • 200 - 300 Employee
      • May 2019 - Jul 2023

      • Jun 2019 - Feb 2021

      Dairy Queen

    • United States
    • Entertainment Providers
    • General Manager
      • Feb 2016 - Jun 2019

      Executed daily operations of a very fast paced, mixed customer base, 24 hour convenience store with a fresh food concept. Managed a fresh fast food kitchen with over 75 items, including fresh made and baked pizza. Supervised 15-20 employees, scheduled work hours, resolved conflicts, determined salaries. Determined staffing requirements, and interviewed, hired and trained new employees, and oversaw those personnel processes. Ordered merchandise and prepared requisitions to replenish merchandise on hand. Performed daily sales bookwork, performed daily cash deposits, keeping store cash at the correct level for a 24 hours operation. Worked and coordinated with Loss Prevention to maximize store profitability. Worked with local Police, U.S Homeland Security, U.S. Marshals on store safety. Analyzed Profit and Loss statements and implemented goals to optimize profitability. Surveyed local competitors to maintain best market area penetration. Executed planograms and built store displays, worked with beer, soft drinks, chip vendors to provide customers with the freshest products. Investigated cash descripanies and implemented corrective actions. Assisted other locations in resolving cash discrepancy. Increased store sales by 11% - 12% year over year. Show less

    • Sales Manager
      • Aug 2014 - Aug 2015

      * Executed shift operations of a 24 C-store. * Obtained and received merchandise, totaled bills, accepted payments and made change for customers in retail store * Executed shift operations of a 24 C-store. * Obtained and received merchandise, totaled bills, accepted payments and made change for customers in retail store

    • Sales Associate
      • Aug 2013 - Mar 2015
    • United Kingdom
    • Technology, Information and Internet
    • 700 & Above Employee
    • Patient Care Technician
      • Oct 2009 - Nov 2011

      * Performed health-care related tasks, such as monitoring vital signs, blood sugars, and medication, under the direction of registered nurses and doctors. * Adjusted her insulin based on her blood sugars and diet plan. * Provided clients with communication assistance, typing their correspondence, obtaining information for her, and helped her apply for insurance and other programs, and fill out her 5 wishes (end of life) packet and get it notarized. * Performed health-care related tasks, such as monitoring vital signs, blood sugars, and medication, under the direction of registered nurses and doctors. * Adjusted her insulin based on her blood sugars and diet plan. * Provided clients with communication assistance, typing their correspondence, obtaining information for her, and helped her apply for insurance and other programs, and fill out her 5 wishes (end of life) packet and get it notarized.

    • District Manager
      • May 2003 - Sep 2007

      * Executed daily operations of a movie rental store district including customer service and sales. * Reviewed financial statements, sales and activity reports for stores and other performance data to measure productivity and goal achievements and to determine areas needing cost reduction and program improvement. * Was instrumental in training new General Managers at new and existing locations and help to facilitate opening new locations. * Executed daily operations of a movie rental store district including customer service and sales. * Reviewed financial statements, sales and activity reports for stores and other performance data to measure productivity and goal achievements and to determine areas needing cost reduction and program improvement. * Was instrumental in training new General Managers at new and existing locations and help to facilitate opening new locations.

Education

  • William Penn University
    Biology/Biological Sciences, General
    1997 - 2000

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