Tiffany Clarke
Lead Concierge at Zermatt Resort- Claim this Profile
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Topline Score
Bio
Credentials
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Massage Therapy Certification (MT)
Utah College of Massage Therapy Inc-Utah ValleyMay, 2014- Oct, 2024
Experience
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Zermatt Resort
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United States
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Hospitality
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1 - 100 Employee
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Lead Concierge
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May 2017 - Present
Answer telephones. Make guest accommodations, dining reservations and answer general inquiries. Interact with other departments to ensure guests' needs are met. Greet guests in a friendly, warm manner making them feel welcome. Handle special requests such as flowers, cards, private cars, etc. Accept other special duties as required by management. Answer telephones. Make guest accommodations, dining reservations and answer general inquiries. Interact with other departments to ensure guests' needs are met. Greet guests in a friendly, warm manner making them feel welcome. Handle special requests such as flowers, cards, private cars, etc. Accept other special duties as required by management.
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Sundance Mountain Resort
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United States
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Hospitality
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100 - 200 Employee
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Concierge
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Nov 2015 - May 2017
Connected with visitors with unique and unforgettable local experiences. Organized itineraries and reservations on guests' behalf. Kept accurate records off all guest arrangements and events. Designed spreadsheets to track reservations for special events. Completed billing for multiple guests on a daily basis. Connected with visitors with unique and unforgettable local experiences. Organized itineraries and reservations on guests' behalf. Kept accurate records off all guest arrangements and events. Designed spreadsheets to track reservations for special events. Completed billing for multiple guests on a daily basis.
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Academy Mortgage Corporation
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United States
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Financial Services
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700 & Above Employee
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Administrative Assistant
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Apr 2015 - Nov 2015
Prepared invoices, financial statements and other documents as needed. Contacted employers for client Verification of Employment (VOE). Promptly replied to time sensitive inquiries. Branch ADP payroll coordinator. Prepared invoices, financial statements and other documents as needed. Contacted employers for client Verification of Employment (VOE). Promptly replied to time sensitive inquiries. Branch ADP payroll coordinator.
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W.J. Bradley Mortgage Capital, LLC
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United States
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Financial Services
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200 - 300 Employee
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Document Control Specialist
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May 2013 - Apr 2015
Assisted other departments during high volume times. Documented processes and procedures. Sent out disclosures o all files to borrowers. Modified and improved filing systems. Assisted other departments during high volume times. Documented processes and procedures. Sent out disclosures o all files to borrowers. Modified and improved filing systems.
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Zermatt Resort
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Midway, UT
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Bakery Lead
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Sep 2011 - May 2013
Reviewed hotel occupancy percentage to plan staffing and inventory needs. Coordinated with bakers to plan appropriate product levels. Placed orders and verified shipments received. Handled cash and credit card transactions. Customer service. Reviewed hotel occupancy percentage to plan staffing and inventory needs. Coordinated with bakers to plan appropriate product levels. Placed orders and verified shipments received. Handled cash and credit card transactions. Customer service.
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Sunriver Gardens
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Orem, UT
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Shipping and Receiving Manager
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Oct 2010 - Sep 2011
Managed AR and collections. Merchandise processing, labeling and pricing. Verified purchase orders against shipping manifests and worked with vendors as necessary. Monthly inventory management. Managed AR and collections. Merchandise processing, labeling and pricing. Verified purchase orders against shipping manifests and worked with vendors as necessary. Monthly inventory management.
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Education
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2013 - 2014
Utah College of Massage Therapy Inc-Utah Valley
Massage Therapy/Therapeutic Massage
Community
