Tiffany B

Operations Manager at ShotVet
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Veterinary Services
    • 1 - 100 Employee
    • Operations Manager
      • Oct 2017 - Present

      • Responsible for overseeing daily operations for Customer Service and Pharmacy team • Responsible for establishing and managing Pharmacy B license • Responsible for overseeing Inventory • Answered office phone calls and responded to emails • Developing departmental goals, quality assurance programs, and process improvements • Coordinate prescription request with outside animal care facilities • Managed office billing and payment processes • Hired, trained and mentored office staff • Conduct performance audits on staff • Maintained office records including patient invoicing • Assisted in companywide transition from paper medical records to an electronic database

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Pharmacy Technician Supervisor
      • May 2014 - Oct 2017

      • Responsible for scheduling of pharmacy technician staff • Oversee staff of 20 pharmacy technicians daily• Evaluate and sign off technician staff after training has been completed • Assist in developing departmental goals, quality assurance programs, and process improvements• Assist pharmacist in charge with daily operations • Conduct performance audits on pharmacy technicians • Primary role in converting department inventory system to BD CareFusion Pharmogistics• Department “Super User” in BD CareFusion Pyxis 4000 and ES Medstation systems, as well as, CIISafe Narcotics system, Cerner, Sunport, PakEdge and FluidDose Repackaging systems

    • Pharmacy Technician Education Coordinator
      • May 2013 - May 2014

      • Trains all technician personnel on all aspects of pharmacy daily operations• Develop, organize and maintain all material related to the compounding of non-hazardous and hazardous sterile preparations• Develops and maintains training materials, including training aids and updates materials as needed• Recommends improvements in training programs to management; implements any approved changes• Writes standard operating procedures and work instructions for technician job duties• Assists in developing goals, policies and procedures, and quality assurance programs• Maintains technician schedules

    • Pharmacy Tech III
      • May 2012 - May 2013

      • Worked closely with oncology Pharmacist to compound chemotherapy regimens using sterile aseptic technique• Maintain and update regimen information in patient chemotherapy profiles• Assure orders are processed, compounded accurately and delivered promptly• Ability to perform complex dosage calculations when compounding chemotherapy admixtures • Knowledge of the generic names of medications and indications • Responsible for restocking and rotating medications in Pyxis machines

    • Pharmacy Tech II
      • Jan 2011 - May 2012

      • Worked in medical specialty and ICU units to assist both adult and geriatric patient units filling/ delivering Stat orders, and refilling Pyxis machines• Prepared IV administered medications using aseptic techniques while using chemistry knowledge and math skills• Responsible for charging medications, crediting and redistributing returns in a timely manner to prevent waste on short dated medications• Responsible for receiving and reconciling of controlled substances• Responsible for distribution of controlled substances to Pyxis• Carried a Spectra-Link and responded to nurses and pharmacist orders in a timely manner keeping their workflow on time and consistent• Knowledgeable of the latest medicines and their availability and interactions while keeping accurate records of inventory• Solved problems and assisted in pharmacist & nursing phone calls professionally and in a clinical manner

Education

  • University of Central Florida
    Bachelor of Science - BS, Psychology
    2018 - 2020
  • Valencia College
    Associate's degree, Biology, General
    2011 - 2012
  • Everest University-South Orlando
    Associate of Science - AS, Pharmacy Technician/Assistant
    2010 - 2011

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