Experience

Graphic Art Mart Pty Ltd

• Australia
• Plastics Manufacturing
• 1 - 100 Employee

• Customer Service Specialist

  • Jul 2023 - Present

  • Welcoming customers and directing them to the relevant office/ personnel. • Carrying out clerical duties, such as answering phone calls, responding to emails, preparing documents and creating orders. • Supporting budgeting and bookkeeping procedures and doing deposits. • Creating and updating records and databases with sensitive personal, financial and business data. • Efficient handling of customer enquiries, providing product information and helping to create positive customer experiences through being informative and committed to solving the customer’s problem. • Efficient handling of POS systems and cash. • Monitoring office supplies and inventory. • Taking and fulfilling customer orders. • Delivered excellent customer service and communication skills. Show less



Drakes Supermarkets

• Australia
• Retail Groceries
• 400 - 500 Employee

• Dairy Assistant

  • Sep 2022 - Aug 2023

  • Worked in collaboration with and alongside department managers and staff at multiple locations.• Responsible for ensuring stock rotation and monitoring product dates.• Efficient handling of customer enquiries and at handling and resolving customer complaints.• Delivered excellent customer service.

• Scanning Assistant

  • Sep 2022 - Aug 2023

  • Worked in collaboration with and alongside department managers.• Responsible for completing interior promotional signage in a timely manner.• Efficient handling of customer enquiries and at handling and resolving customer complaints.• Delivered excellent customer service.

• Deli Assistant

  • Oct 2017 - Aug 2023

  • Responsible for training and overseeing new employees at multiple locations.• Worked in close collaboration with and alongside department managers and staff across 9 locations.• Created in-store displays, interior and exterior signage and platters.• Provided high standards of sanitisation of machinery, work areas and utensils.• Responsible for monitoring products, dates, inventory and ensuring compliance with Food Safety Regulations.• Efficient call handling skills, customer enquiries and at handling and resolving customer complaints.• Delivered excellent customer service. Show less

• Checkout Assistant

  • Sep 2022 - Jan 2023

  • Worked in collaboration with and alongside department managers.• Efficient handling of customer enquiries and at handling and resolving customer complaints.• Efficient handling POS systems.• Upselling of products.• Delivered excellent customer service.



It's Fresh Drakes Supermarkets

• Adelaide, South Australia, Australia

• Picker and Packer

  • Nov 2022 - Jan 2023

  • Worked in close collaboration with others and independently. • Ensured high quality of time-critical products for retailers. • Worked in close collaboration with others and independently. • Ensured high quality of time-critical products for retailers.



IVE Group

• Australia
• Advertising Services
• 700 & Above Employee

• Catalogue and Leaflet Distributor

  • May 2021 - Jul 2021

  • Responsible for collating and distributing in excess of 1,000 leaflets weekly. • Ensured the quality of products. • Completed time-critical deliveries. • Responsible for collating and distributing in excess of 1,000 leaflets weekly. • Ensured the quality of products. • Completed time-critical deliveries.



Independent House Cleaning

• Adelaide, South Australia, Australia

• Domestic House Cleaning

  • Jan 2016 - Mar 2019

  • Responsible for providing high standards of cleaning and sanitisation of a personal residence. • Worked in close collaboration with others and independently. • Ensured high quality of service and presentation of a private residence. • Responsible for providing high standards of cleaning and sanitisation of a personal residence. • Worked in close collaboration with others and independently. • Ensured high quality of service and presentation of a private residence.