Tiffany Olson

Professional Services Support Engineer at Pricer
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta, Georgia, United States, GE
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Experience

    • Sweden
    • Retail
    • 100 - 200 Employee
    • Professional Services Support Engineer
      • Sep 2022 - Present

      In this role I provide technical support to customers who have purchased and implemented my company's products and services. Responsible for assisting customers with the installation and configuration of the products, as well as providing troubleshooting and maintenance support. Additionally, I assist company KAMS with pre-sales support with task coordination, scheduling, technical support, training prospect customers with lab installations, and meeting deadlines. In this role I provide technical support to customers who have purchased and implemented my company's products and services. Responsible for assisting customers with the installation and configuration of the products, as well as providing troubleshooting and maintenance support. Additionally, I assist company KAMS with pre-sales support with task coordination, scheduling, technical support, training prospect customers with lab installations, and meeting deadlines.

    • Spain
    • Education Administration Programs
    • 700 & Above Employee
    • English Language Assistant
      • Sep 2021 - Jul 2022

      Assisting English learners through prepared activities, ensuring that they are understanding grammar rules and vocabulary. Creating new and engaging materials based on the relevant subjects learned in class. This position requires a firm understanding of the English language and its rules. Assisting English learners through prepared activities, ensuring that they are understanding grammar rules and vocabulary. Creating new and engaging materials based on the relevant subjects learned in class. This position requires a firm understanding of the English language and its rules.

    • United States
    • Banking
    • 700 & Above Employee
    • Service Desk Analyst
      • May 2021 - Aug 2021

      As a Service Desk Analyst my role was to ensure proper computer operation to end users within a company of 5000+ employees by providing technical services that allow business task completion. My duties included receiving, analyzing, recording and actively resolving end user help requests and escalating incidents when necessary. Additionally, administering access to end users for various banking applications, performing remote troubleshooting techniques for both software and hardware issues, and pushing software updates were all crucial tasks within this position. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Spanish Supplemental Instructor
      • Dec 2020 - May 2021

      As a supplementary instructor, I was required to constantly be aware of the current topics being discussed in university Spanish courses and prepare activities and exercises that correlated with the unit of the course. These original activities were to be created and ready to execute weekly to assist Spanish learners. It was crucial to constantly review the material, and attend lectures in order to have a firm grasp of the Spanish language and better assist the students.

    • Housing Engagement Action Response Team
      • Aug 2020 - May 2021

      Responsible for the safety of students residing on campus as well as monitoring living quarters and phone lines.

    • Hospitality
    • 700 & Above Employee
    • Front Desk Receptionist and Night Auditor
      • Sep 2018 - Feb 2020

      Checking in/out guests, handling guest payment methods, keeping inventory of items sold in mini market and restocking the items when necessary. Conducting nightly audit reports then organizing and scanning the documents. Keeping track of available rooms and allocating guests to these rooms before check-in time in order to ensure efficiency. This role required me to balance phone calls while simultaneously assisting guests in front of me while maintaining a positive attitude and following Marriott guidelines. Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Outdoor Food and Beverage
      • Jun 2019 - Jan 2020

      Sell fast service food items to park guests. Ensuring the work area is clean up to company standards. This position required me to handle cash and operate a register for hours at a time while working quickly and efficiently. Stocking food items and keeping track of the inventory were an essential part of this role. Sell fast service food items to park guests. Ensuring the work area is clean up to company standards. This position required me to handle cash and operate a register for hours at a time while working quickly and efficiently. Stocking food items and keeping track of the inventory were an essential part of this role.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Front Desk Worker
      • Aug 2017 - May 2018

      Assist students within resident hall and ensure the upkeep and safety of the premises. Assist students within resident hall and ensure the upkeep and safety of the premises.

Education

  • Valdosta State University
    Bachelor of Science - BS, Computer Information Systems
    2017 - 2021

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