Proposal Manager

• Mar 2022 - Present

Proposal Coordinator

• Sep 2019 - May 2022

Business Development Representative

• Mar 2019 - Sep 2019

Sales Manager

• May 2016 - May 2022

Business Development Representative

• Mar 2019 - Sep 2019

Guest Service Agent

• Sep 2014 - Oct 2015

- Assist guests with fulfilling requests - Manage multi-line phones with accuracy and efficiency - Dispatch other departments to fulfill the needs and requests of all guests, future guests, employees, and other external callers when necessary - Create special moments that align with the WOW philosophy of the W Hotel - Assist guests with fulfilling requests - Manage multi-line phones with accuracy and efficiency - Dispatch other departments to fulfill the needs and requests of all guests, future guests, employees, and other external callers when necessary - Create special moments that align with the WOW philosophy of the W Hotel

Visual Merchandising Specialist

• Jul 2011 - Nov 2014

- Promoting the business image and products through displays - Designing and executing planned displays - Building clientele relationships - Assess customer service issues per company policy and procedure - Obtain and share product knowledge - Assist in supporting the needs of the store (cashier, processing merchandise, store recovery) - Meet and exceed sales goal expectations - Merchandise product according to company standards - Promoting the business image and products through displays - Designing and executing planned displays - Building clientele relationships - Assess customer service issues per company policy and procedure - Obtain and share product knowledge - Assist in supporting the needs of the store (cashier, processing merchandise, store recovery) - Meet and exceed sales goal expectations - Merchandise product according to company standards

Replenishment Associate

• Mar 2014 - Aug 2014

• Merchandise and stock product • Provide excellent customer service during opening hours • Merchandise and stock product • Provide excellent customer service during opening hours

Administrative Assistant

• Jun 2012 - Jan 2013

• Greet students, faculty, and staff and address any inquiries • Screen phone calls and direct calls to appropriate party without error • Create documents, spreadsheets, E-mails, and memos for faculty, program directors, and college dean • Utilize office equipment such as scanner, copier, facsimile, and printer, to perform other general office duties • Greet students, faculty, and staff and address any inquiries • Screen phone calls and direct calls to appropriate party without error • Create documents, spreadsheets, E-mails, and memos for faculty, program directors, and college dean • Utilize office equipment such as scanner, copier, facsimile, and printer, to perform other general office duties

Merchandiser

• Jul 2007 - May 2011

• Responsible for product merchandising with large accounts • Built customer relationships with account holders by providing excellent customer service and offering new product knowledge • Maintained inventory at 4 to 6 account sites daily • Managed company-provided site route per company policy and procedure • Participated in professional development opportunities and successfully applied appropriate concepts • Responsible for product merchandising with large accounts • Built customer relationships with account holders by providing excellent customer service and offering new product knowledge • Maintained inventory at 4 to 6 account sites daily • Managed company-provided site route per company policy and procedure • Participated in professional development opportunities and successfully applied appropriate concepts

Store Manager

• Nov 2004 - May 2007

• Received “Top Elite” store status for highest volume increase in the district • Managed and “A” volume store by meeting and exceeding company sales goals • Trained new employees per company guidelines • Maintained and filed store and personnel information • Completed and maintained sales worksheets daily, weekly, and monthly • Merchandised freight per company policy and procedure • Knew and set all current sales and promotions • Assisted with all store functions including scheduling, ordering, freight processing, and all day-to-day store activities • Provided leadership and direction to associates as appropriate to include utilization of daily planner and daily goal sheets • Maintained sales floor to company standards including recovery