Experience

Rocky Mountain Home Care

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Collections Specialist

  • Jun 2018 - Present

  -Critical attention to detail to ensure complete and accurate data has been processed. -Utilization of visualization, articulation, conceptualization, critical thinking, and problem solving skills in making decisions. -Maintaining confidentiality of patient/employee information under both corporate and HIPAA guidelines. -Ensuring that Medicare guidelines are understood and followed precisely in the insurance billing process. -Organization of physician orders, patient records, and other critical documentation in both electronic and paper format. -Daily verbal, non verbal, written communication, and facilitation of information between employees within the company, as well as outside the company, for its commercial benefit. -Multitasking many high priority duties while maintaining strict deadlines. -Perpetuate a teamwork based environment to collaborate and collectively complete designated goals in the company. -Collecting payments from different insurance payers and patient responsibilities in a timely manner. -work with different areas in the company to ensure better processes and helpful items are being shared and implemented to assist all employees. Show less



Omnicare, a CVS Health company

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Customer Service Representative

  • Dec 2015 - Jun 2018

  - Reviewed active census of patients on service and verifying their status to maintain correct billing to insurance. - Billed insurance monthly on 100+ accounts with minimal errors. - Took inbound calls from customers/insurance companies regarding payments, medication refills, and other misc. questions. - Made outbound calls to customers/insurance companies to clarify insurance eligibility as well as billing information on members card. - worked on multiple tasks not associated to my specific job title to assist my managers and co-workers. Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• zms

  • Aug 2011 - Sep 2015

  -worked as a Zone Manager for multiple areas. - Duties included attending meetings through out the day to review issues departments might be having, employee requests/concerns, as well as daily review of merchandise that would be arriving that day. - Maintained assigned areas are well stocked, clean and merchandise is placed accurately and effectively. - Assisted associates with any issues or needs, would check in vendors and maintain associate safety. - Made associate schedules, reviewing time off requests, and interviewing new possible associates. - Multiple training on equipment needed for my position IE: forklifts and other motorized equipment. - Cashiered in multiple departments to assist customers with their purchases. - Trained in obtaining background checks for the sale of firearms. - Audited cash registers for accuracy in employee integrity. - Cash office deposits and received incoming cash from bank/change order. - Handled customer complaints and effectively resolved customer issues. Show less