Experience

Hogan Transfer and Storage

• United States
• Truck Transportation
• 1 - 100 Employee

• Coordinator

  • Nov 2017 - Present



IU health

• Revenue Cycle Account Specialist

  • Jan 2016 - Present

  Overseeing a new project that handles all patients with no insurance coverage. Responsible for writing a policy and step by step processI will be training people on this process, which includes locating insurance, reading different insurance, learning the difference between insurances and properly loading insurance. Obtaining authorizations when needed



Kindezi Academy

• United States
• Education Administration Programs
• 1 - 100 Employee

• Office Manager

  • Jul 2016 - Present

  I oversee the Office. including registering students and making sure we are in compliance with all educational requirements.



Rainbow USA

• Manager

  • Aug 2013 - Jan 2016

  I was in charge of doing all the hiring and training of the employees. I was also required to make sure the floor display was changed weekly. I was also responsible for all the deposits, schedules,and making sure all sale were meet weekly



Finish Line

• United States
• Retail
• 400 - 500 Employee

• Manager

  • Dec 2005 - Aug 2013

  Oversaw catalog and website direct to consumer sales division with 135 employee and $400 million in salesSupervised and monitored callsConducted new hire training and career developmentSupported regional and district manager with customer issuesMonitored customer service calls then provide feedback and coachingAssisted customers with product orders, store locations, and website issuesHandled escalated callsDesigned and implemented performance evaluation criteria and score card