Experience

Rexdale Community Health Centre

• Canada
• Hospitals and Health Care
• 1 - 100 Employee

• Event Coordinator & Volunteer Coordinator

  • Jul 2017 - Present

  • Create, design, and edit promotional material• Ensure all staff is aware of their duties, and follow-up with staff on the behalf of the Executive Director to ensure duties are fulfilled• Maintain clear and open communication between all staff members and vendors for overall event success; and present ideas and solutions to the Director to meet requirements• Coordinate and attend meetings on the behalf of the Executive Director, and monitor timelines to ensure deadlines were metAssist with completing grant applications and interim reports for RCHC and Collective Impact initiatives• Performed community outreach activities to recruit, train, and supervise 120 volunteers as the Volunteer Coordinator• Assist Program Facilitator with administrative tasks, childcare, and meal preparation



Class Resto Lounge

• Manager & Special Event Coordinator, Director

  • May 2014 - Present

  • Serve as initial point of contact for customers to coordinate their events, conduct contract signing, process payments, create invoices and receipts, and follow up with delinquent accounts • fulfill administrative tasks including filing, ordering supplies, monitor accounting activities, place customers orders, and process contracts • Screen, hire, schedule, and supervise staff of up to 5 contracted workers including: security, DJ, bar attendants, caterers, and maintenance staff utilized to operate facility efficiently • Prospect new networking opportunities to generate sales; respond promptly to inbound sales inquiries, monitor and review the current market and adjust the hall offerings to reflect current environment • Oversee kitchen operations, menu design, marketing campaigns, restaurant and catering services• Director of Caribbean-Canadian Cultural Arts & Professional Development Foundation, based at Class Resto Lounge. The NFP works in liaison with local music artists of Caribbean-Canadian community and descent to showcase their music in public and community events



Statistics Canada | Statistique Canada

• Canada
• Government Administration
• 700 & Above Employee

• Crew Leader - Supervisor

  • May 2016 - Aug 2016

  • Train, supervise, and review work of 18 enumeration staff and one crew leader assistant by providing instruction on enumeration and compliance procedures• Assign duties daily by utilizing skills of good project management through analyzing and prioritizing tasks needed to be done in order to adhere to deadlines and achieve organizational goals • Familiarize trainees with census reports and forms used to collect data and provide support as required to handle challenging situations• Review and recommend payroll claims daily by screening and certifying them for accuracy • Handle confidential information by means of securing and transporting documents in accordance to federal requirements.• Exceed job expectations by displaying strong leadership, management and motivational skills. Successfully met deadlines with minimal supervision, whilst working remotely from my home based office.



Ainsworth Inc

• Canada
• Facilities Services
• 700 & Above Employee

• Property Administrator

  • Oct 2012 - May 2014

  • Negotiate or approve rental or lease of various properties in a TCHC portfolio on behalf of the contract management, and ensure that terms of lease agreement are met • Process requests for repairs utilizing EasyTrac software, distribute work orders to maintenance staff to work on residential buildings, and follow up progress for property management• Compile and maintain records on reported income, prepare documents, and review rents applications to ensure they are at correct rates for rent-geared-to-income tenants• Collect rent payments, provide rent receipts, notified tenants of arrears in person and by mail• Ensure that trouble calls received from tenants are acted upon, or followed up for further repairs in a promptly manner



Statistics Canada | Statistique Canada

• Canada
• Government Administration
• 700 & Above Employee

• Census Enumerator

  • Mar 2011 - Apr 2011

  • Address questions and concerns of residents in person and by telephone to educate the general population about the 2011 Census; clarified misconceptions and encouraged participation• Ask questions following the outlines of questionnaires and surveys and record responses• Prepare and screen classified documents for inconsistencies by following established security protocols which protect confidential information • Adhere to deadlines by ensuring timely processing of documents which resulted in exceeding forecast projection of participating respondents• Compile interview and other data specific to the study and securely store and transport all materials



Glamour Girls on the Go

• Customer Service Representative

  • Apr 2009 - Jan 2011

  • Take customer orders for goods or services; promote goods or services; respond to inquiries; investigate complaints and update accounts• Invoice clientele and secure payments for goods and services, paid by debit, cash, and credit card• Ensure needs of clientele were met by suggesting items to complement purchases and provide information on the proper use of beauty aids• Investigate complaints regarding the establishment's goods, services and policies; arrange for refunds, exchange and credit for returned merchandise• Develop and guide promotional marketing campaign teams in order to increase public awareness of products and services



The Logit Group, Inc.

• Canada
• Market Research
• 100 - 200 Employee

• Market Research Representative

  • Aug 2010 - Nov 2010

  • Conduct comparative research on marketing strategies for industrial and commercial products• Collected statistical data to ascertain participants knowledge and perceptions about current affairs and products• Utilize software systems to record survey results which reduce probability of errors and increase validity of the information• Conduct environmental surveys on rural areas to assess development potential and future trends to improve community infrastructure• Develop social and economic profiles of urban and rural areas to encourage industrial and commercial investment and development



Millennium Research Group

• Medical Market Researcher

  • Nov 2008 - Feb 2009

  • Conduct surveys on the buying habits and preferences of medical professionals, to determine the most commonly used prosthesis for hip and knee reconstruction• Develop social and economic profiles of urban and rural areas to encourage industrial and commercial investment and development• Respond to inquiries from respondents of the medical community concerning development opportunities• Improve overall team productivity and accuracy, by gathering statistical data and recorded results using thorough methodology • Decrease probability of errors and inconsistencies by carefully reviewing data



Humber Student Federation

• Customer Service Representative

  • Sep 2008 - Jan 2009

  • Establish work priorities and ensure deadlines are met and procedures are followed in accordance to policies • Schedule and confirm appointments, and register clientele to minimize waiting time and increase efficiency • Inform students of available programs and services to increase awareness of eligibility and benefits• Screen students for referrals to access programs directed at students who were in need of social, financial, or community health supports• Act as a liaison for faculty, in order to address questions and concerns of students and visitors