Tiffani Greenlee
Title Processor at Capital Title Insurance Agency- Claim this Profile
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Topline Score
Bio
Credentials
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Insurance Agent, Property & Casualty
Michigan Department of Insurance and Financial ServicesFeb, 1999- Sep, 2024
Experience
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Capital Title Insurance Agency
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United States
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Real Estate
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1 - 100 Employee
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Title Processor
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Jul 2021 - Present
• Responsible for processing new title orders for closings.• Paying attention to file details and file procedures to get the loans processed in a timely, efficient manner.• Works closely with abstractors to ensure all underwriting conditions are satisfied.• Responsible for meeting department productivity and quality standards.• Comply with the company’s policies and procedures and regulatory requirements. • Responsible for processing new title orders for closings.• Paying attention to file details and file procedures to get the loans processed in a timely, efficient manner.• Works closely with abstractors to ensure all underwriting conditions are satisfied.• Responsible for meeting department productivity and quality standards.• Comply with the company’s policies and procedures and regulatory requirements.
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Amerisure Insurance
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United States
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Insurance
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700 & Above Employee
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Agency Services Representative
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Oct 2016 - Nov 2020
• Input endorsements into rating system with a high degree of speed and accuracy.• Knowledgeable of appropriate underwriting elements to specific lines of business. • Manage account documentation (i.e. new and renewal quotes, endorsements, cancellations, etc.) Ensure that policy transactions are issued and changes are recorded accurately and in a timely manner meeting defined standards for accuracy, quality, quantity and timeliness of work product and other measures of service.• Screen transactions to determine proper processing: refer to underwriters those transactions that require their attention; complete transactions directly if within delegated authority.• Research and resolve issues, respond to inquiries and questions while providing exceptional customer service to agents and insured's to facilitate the processing of business. • Provide training and leadership to other team members; may act as a "line of business" coordinator.
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Brown & Brown Insurance
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United States
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Insurance
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1 - 100 Employee
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Account Manager
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Oct 2003 - Nov 2014
•Management, growth and servicing of a personal lines book of business. •Rating of new policies. Re-marketing of all renewal policies.•Manage comprehensive personal insurance group programs.•Manage department quality control procedures for corporate auditing. •Run Retention Reports for management.•Invoice agency bill accounts. •Management, growth and servicing of a personal lines book of business. •Rating of new policies. Re-marketing of all renewal policies.•Manage comprehensive personal insurance group programs.•Manage department quality control procedures for corporate auditing. •Run Retention Reports for management.•Invoice agency bill accounts.
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Education
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2013 -
Baker College
Associate's degree, Business Administration and Management, General
Community
