Experience

Harrison College

• United States
• Education Administration Programs
• 200 - 300 Employee

• Admissions Representative

  • Nov 2014 - Present

  Responsible for the recruitment and follow-up of as many qualified students as possible for each quarter start. Successful recruitment is accomplished by following the admissions system and all Harrison College policies and procedures. Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Show less



NGS Government Services

• Indianapolis, Indiana Area

• Medicare Part A Customer Service Advocate

  • Aug 2013 - Oct 2014

  Call-center * Directed LTC, CAH, SNF, FQHC, Hospice, Home Health, Acute Care hospitals, get reimbursed for claims billed * Keeping compliant with the Medicare Laws, checked on Provider enrollment process * statuses on appeals form patients and providers * Disclose HPPA to appropriate providers * Billing procedures for each entity * Knowing ICD10 codes, medical terminology, prevention, and open enrollment Call-center * Directed LTC, CAH, SNF, FQHC, Hospice, Home Health, Acute Care hospitals, get reimbursed for claims billed * Keeping compliant with the Medicare Laws, checked on Provider enrollment process * statuses on appeals form patients and providers * Disclose HPPA to appropriate providers * Billing procedures for each entity * Knowing ICD10 codes, medical terminology, prevention, and open enrollment



CNO Financial Group

• United States
• Insurance
• 700 & Above Employee

• Provider Contact Customer Service Advocate (Life Insurance)

  • Feb 2013 - Aug 2013

  Call-center * Educated customers on their life insurance policies * Explained there polices * Updated beneficiary information * Reported partial loan quotes * Followed HIPPA guidelines Call-center * Educated customers on their life insurance policies * Explained there polices * Updated beneficiary information * Reported partial loan quotes * Followed HIPPA guidelines