Tiffanee Hokel

Sales Consultant at Stivers Ford Lincoln
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Contact Information
us****@****om
(386) 825-5501
Location
Johnston, Iowa, United States, US

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Credentials

  • Lean Six Sigma Green Belt
    Green belt classroom
    Apr, 2012
    - Oct, 2024
  • Lean Practitoner
    Dupont Pioneer
    Apr, 2011
    - Oct, 2024

Experience

  • Stivers Ford Lincoln
    • United States
    • Retail
    • 1 - 100 Employee
    • Sales Consultant
      • Aug 2018 - Present

      Currently performs in top 1% nationally in sales for new Ford/Lincoln vehicles. Selling new Ford and Lincolns; selling certified and used vehicles; present and demo vehicles with customers; cold call customers; give tours; maintain 90% + survey score; search for prospective customers; teach customers tech in vehicles; fill out and maintain paperwork; maintain certification in Ford and Lincoln; create and send thank you notes to customers for their purchase; determine vehicle build based on customer wants and needs; maintain long term customer follow up; help arrange service appointments when needed; use lean process in sales steps; collect and organize order outs for upcoming order banks that are opening; organize and search data for prospective customers Show less

  • Willis Auto Campus
    • Sales Consultant
      • Mar 2018 - Aug 2018

      ​Sold new and used vehicles for Cadillac; sold additional lines: Lexus, Mini, Infiniti, pre-owned and certified pre-owned; maintained customer satisfaction for sold vehicles; cold called customers; maintained past sold customers; worked the lot for prospective customers; filled out and maintained all paperwork; gave tours of facility and presented/demoed vehicles for customers to purchase; followed all company guidelines and procedures ​Sold new and used vehicles for Cadillac; sold additional lines: Lexus, Mini, Infiniti, pre-owned and certified pre-owned; maintained customer satisfaction for sold vehicles; cold called customers; maintained past sold customers; worked the lot for prospective customers; filled out and maintained all paperwork; gave tours of facility and presented/demoed vehicles for customers to purchase; followed all company guidelines and procedures

  • Bob Brown Chevrolet
    • United States
    • Automotive
    • 1 - 100 Employee
    • Sales And Leasing Consultant
      • Nov 2016 - Mar 2018

      ​Sold new and used vehicles; cold called customers to find business; used current technology; tools/apps, determined customer needs; presented and demoed vehicle/technology; obtained necessary paper work for purchases/leases; log notes in CRM system; gave tour of facility; made follow up calls to customers for CSI satisfaction; maintained certification and training; maintained long term customer follow up ​Sold new and used vehicles; cold called customers to find business; used current technology; tools/apps, determined customer needs; presented and demoed vehicle/technology; obtained necessary paper work for purchases/leases; log notes in CRM system; gave tour of facility; made follow up calls to customers for CSI satisfaction; maintained certification and training; maintained long term customer follow up

  • Blue Moon Shirts
    • Sales Representative
      • Aug 2005 - Jan 2017

      ​Met with customers/potential customers; obtained orders; ordered shirts; worked with graphic artists for shirts; pre-sorted shirts for customers; created order forms; delivered shirts; customer support ​Met with customers/potential customers; obtained orders; ordered shirts; worked with graphic artists for shirts; pre-sorted shirts for customers; created order forms; delivered shirts; customer support

  • Nissan
    • Germany
    • Individual and Family Services
    • Vehicle Washer and Detailer
      • Oct 2016 - Nov 2016

      Washed vehicles through wash; parked vehicles and detailed vehicles Washed vehicles through wash; parked vehicles and detailed vehicles

  • DuPont Pioneer
    • Senior Research Associate
      • Jul 2014 - Aug 2015

      Transient Assay Development Team:Supported efforts for new insect control products for maize through transient assay development; led and participated in team experiments; invented new technology/equipment for labs with engineers, conducted lab audits; created process improvement experiments/lean projects; designed equipment; helped update protocols for lab; managed and ordered supplies, wrote experiment plans; tracked data in databases and maintained notebook; communicated results of experiments; helped prepare cells; helped run preps; worked with cultures; ran analysis experiments; maintain enough stock room supplies for lab Show less

    • Research Associate
      • Aug 2009 - Jun 2014

      Transformation Production/Nitrogen Use Efficiency Team:Produced and delivered transgenic corn for genetic testing by tissue culture; established elite corn germplasm; invented new technology/equipment for labs with engineers, conducted lab audits; managed and ordered supplies for entire lab; created process improvement experiments and updated databases; gave presentations when needed; helped train new employees; gave tours of Transformation Lab to visitors; scheduled and conducted meetings; sent out meeting notes; leader and contributor or process improvement teams; scheduled/conducted meetings; created/deployed inventions; created intellectual property; filled out legal paperwork; set project timelines; worked with budget; coordinated with Engineers; designed protocols/systems; problem solved issues for the group Show less

    • Kelly Scientific Services, Inc.
      • Jun 2008 - Jan 2009

      Beal Purity/Blair Labs: Corn purity research in a high throughput environment; implemented new laser engraving technology Public Relations Department: Scheduled and gave tours of facilities; interacted with domestic and international customers; planned and scheduled local activities Beal Purity/Blair Labs: Corn purity research in a high throughput environment; implemented new laser engraving technology Public Relations Department: Scheduled and gave tours of facilities; interacted with domestic and international customers; planned and scheduled local activities

  • Iowa House of Representatives
    • Legislative Clerk
      • Jan 2005 - Apr 2008

      Scheduled and organized Representative's calendar; directed Representatives to meetings in timely manner; attended committee meetings as secretary and published summaries for public; retrieved Representative's e-mail and responded to correspondence, independent research as Representative directed, help write monthly newsletters Scheduled and organized Representative's calendar; directed Representatives to meetings in timely manner; attended committee meetings as secretary and published summaries for public; retrieved Representative's e-mail and responded to correspondence, independent research as Representative directed, help write monthly newsletters

  • State of Iowa General Election
    • Campaign Manager
      • Aug 2006 - Nov 2006

      Organized re-election campaign for Representative George Eichhorn for three counties; planned numerous events and fundraisers; arranged promotional aspects including mailings, lit drops, absentee ballot chasers, newspaper and radio ads, billboards and signs, parades; organized Election Day calls including individual county phone banks Organized re-election campaign for Representative George Eichhorn for three counties; planned numerous events and fundraisers; arranged promotional aspects including mailings, lit drops, absentee ballot chasers, newspaper and radio ads, billboards and signs, parades; organized Election Day calls including individual county phone banks

Education

  • Drake University
    Biochemistry, Cell and Molecular Biology; Law, Politics and Society
    2004 - 2009

Community

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