Experience

Docupop

• United States
• Financial Services
• 1 - 100 Employee

• Senior Student Loan Debt Adviser at DocuPop

  • Mar 2016 - Present

  DocuPop is one of the leading tech-based document processing companies in the country. Using our advanced algorithms and team of knowledgeable experts, DocuPop has helped thousands of borrowers quickly improve their loan lives by using our error-proof technology and personalized document prep services. As a Senior Student Loan Debt Adviser at DocuPop, my mission is to help borrowers find and accurately file for the right program(s) to fit their lifestyle. Trust and 5-star satisfaction are at the top of my priority list. With a lean-in attitude, I listen, learn and cater all services around what's important to each individual client in order to maximize overall happiness and customer retention rates. -Superior knowledge of all government programs and forgiveness options available to student loan borrowers. -Experience handling various types of consolidations consisting of a variety of unique circumstances. -Strong attention to detail on all paperwork, processing and filing details. -Ability to find and quickly resolve minor and major issues in the consolidation application process if/when they occur. -Exceptional customer service leading to consistent referrals. -Friendly, professional personality with a listening ear. Show less