Tierra Clemmons
Clinical Coordinator at Mercer University- Claim this Profile
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Topline Score
Bio
Sherry Grace Murray
Tierra, was such a positive person to work with. She works well with others and her positive attitude is truly an asset to any team.
Stephanie Tomlinson
Tierra is an excellent professional in student affairs and genuinely cares about all students. She supervised the Resident Assistant Staff and did an excellent job of addressing all their holistic needs, not just things related to the job. She would get to know them and invest in their lives so they knew she was always there for them. She was an excellent supervisor and would even lead our team in development activities so we could be more efficient and effective. Tierra is also a consensus worker who has a sense of responsibility that far exceeds any expectations you would have of her. She has an internal drive to be the best and this is reflected in work. Overall, Tierra is solution oriented and maintains a constant positive demeanor. She is a pleasure to work with and given the chance I'd hire her for any position.
Sherry Grace Murray
Tierra, was such a positive person to work with. She works well with others and her positive attitude is truly an asset to any team.
Stephanie Tomlinson
Tierra is an excellent professional in student affairs and genuinely cares about all students. She supervised the Resident Assistant Staff and did an excellent job of addressing all their holistic needs, not just things related to the job. She would get to know them and invest in their lives so they knew she was always there for them. She was an excellent supervisor and would even lead our team in development activities so we could be more efficient and effective. Tierra is also a consensus worker who has a sense of responsibility that far exceeds any expectations you would have of her. She has an internal drive to be the best and this is reflected in work. Overall, Tierra is solution oriented and maintains a constant positive demeanor. She is a pleasure to work with and given the chance I'd hire her for any position.
Sherry Grace Murray
Tierra, was such a positive person to work with. She works well with others and her positive attitude is truly an asset to any team.
Stephanie Tomlinson
Tierra is an excellent professional in student affairs and genuinely cares about all students. She supervised the Resident Assistant Staff and did an excellent job of addressing all their holistic needs, not just things related to the job. She would get to know them and invest in their lives so they knew she was always there for them. She was an excellent supervisor and would even lead our team in development activities so we could be more efficient and effective. Tierra is also a consensus worker who has a sense of responsibility that far exceeds any expectations you would have of her. She has an internal drive to be the best and this is reflected in work. Overall, Tierra is solution oriented and maintains a constant positive demeanor. She is a pleasure to work with and given the chance I'd hire her for any position.
Sherry Grace Murray
Tierra, was such a positive person to work with. She works well with others and her positive attitude is truly an asset to any team.
Stephanie Tomlinson
Tierra is an excellent professional in student affairs and genuinely cares about all students. She supervised the Resident Assistant Staff and did an excellent job of addressing all their holistic needs, not just things related to the job. She would get to know them and invest in their lives so they knew she was always there for them. She was an excellent supervisor and would even lead our team in development activities so we could be more efficient and effective. Tierra is also a consensus worker who has a sense of responsibility that far exceeds any expectations you would have of her. She has an internal drive to be the best and this is reflected in work. Overall, Tierra is solution oriented and maintains a constant positive demeanor. She is a pleasure to work with and given the chance I'd hire her for any position.
Credentials
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CPR & AED
American Heart AssociationJul, 2021- Oct, 2024 -
CPR & AED
American Heart Association
Experience
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Mercer University
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United States
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Higher Education
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700 & Above Employee
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Clinical Coordinator
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Jun 2022 - Present
Department of Physician Assistant Studies College of Health Professions
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Coordinator, Experiential Learning
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Jan 2022 - Jun 2022
Department of Physician Assistant Studies College of Health Professions
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Northside Hospital
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Woodstock, Georgia, United States
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Front Office Coordinator
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Jan 2021 - Dec 2021
Assists the Practice Coordinator with administrative duties which support the daily operation of Perimeter North Medical Associates such as: patient scheduling, registration, verifying insurance eligibility, medical records, billing and collection, data entry and processing. Assists providers with preparation for patient visits by gathering and distributing patient charts, obtaining and printing all relevant notes and histories and notating patients charts with detailed… Show more Assists the Practice Coordinator with administrative duties which support the daily operation of Perimeter North Medical Associates such as: patient scheduling, registration, verifying insurance eligibility, medical records, billing and collection, data entry and processing. Assists providers with preparation for patient visits by gathering and distributing patient charts, obtaining and printing all relevant notes and histories and notating patients charts with detailed information. Follows the process for patient identification and completes patients’ pre-authorization; Verifies all of the patient's medication with the patient on each visit and accurately records in the patient’s medical record. Handles inbound calls answering patient and/or stakeholder questions and sending medical records to referrals. Protects self, co-workers, and patients by following policies and procedures to prevent the spread of bloodborne and/or airborne diseases. Maintains quality customer service by establishing and enforcing organization standards. Complies with current healthcare regulations, medical laws, and ethics. Show less Assists the Practice Coordinator with administrative duties which support the daily operation of Perimeter North Medical Associates such as: patient scheduling, registration, verifying insurance eligibility, medical records, billing and collection, data entry and processing. Assists providers with preparation for patient visits by gathering and distributing patient charts, obtaining and printing all relevant notes and histories and notating patients charts with detailed… Show more Assists the Practice Coordinator with administrative duties which support the daily operation of Perimeter North Medical Associates such as: patient scheduling, registration, verifying insurance eligibility, medical records, billing and collection, data entry and processing. Assists providers with preparation for patient visits by gathering and distributing patient charts, obtaining and printing all relevant notes and histories and notating patients charts with detailed information. Follows the process for patient identification and completes patients’ pre-authorization; Verifies all of the patient's medication with the patient on each visit and accurately records in the patient’s medical record. Handles inbound calls answering patient and/or stakeholder questions and sending medical records to referrals. Protects self, co-workers, and patients by following policies and procedures to prevent the spread of bloodborne and/or airborne diseases. Maintains quality customer service by establishing and enforcing organization standards. Complies with current healthcare regulations, medical laws, and ethics. Show less
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U.S. Small Business Administration
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Atlanta, Georgia, United States
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Disaster Recovery Specialist
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Jun 2020 - Jan 2021
As a Disaster Recovery Specialist at the GS-1101-9 level, I respond to a variety of customer inquiries, ranging from routine to complex, and provide detailed information to the public regarding federally declared disaster and SBA's disaster loan program. I prepare written responses to email inquiries received through SBA's disaster customer service mailbox. I assist lower graded or new employees with responding to customer service inquiries received by telephone or email. I… Show more As a Disaster Recovery Specialist at the GS-1101-9 level, I respond to a variety of customer inquiries, ranging from routine to complex, and provide detailed information to the public regarding federally declared disaster and SBA's disaster loan program. I prepare written responses to email inquiries received through SBA's disaster customer service mailbox. I assist lower graded or new employees with responding to customer service inquiries received by telephone or email. I assist borrowers with completion of their loan closing documents and answer questions regarding the loan closing and disbursement process. I accept borrower payments using online payment processing tools. I use a variety of computer systems to research customer inquiries, record call activity and prepare appropriate forms and letters. Show less As a Disaster Recovery Specialist at the GS-1101-9 level, I respond to a variety of customer inquiries, ranging from routine to complex, and provide detailed information to the public regarding federally declared disaster and SBA's disaster loan program. I prepare written responses to email inquiries received through SBA's disaster customer service mailbox. I assist lower graded or new employees with responding to customer service inquiries received by telephone or email. I… Show more As a Disaster Recovery Specialist at the GS-1101-9 level, I respond to a variety of customer inquiries, ranging from routine to complex, and provide detailed information to the public regarding federally declared disaster and SBA's disaster loan program. I prepare written responses to email inquiries received through SBA's disaster customer service mailbox. I assist lower graded or new employees with responding to customer service inquiries received by telephone or email. I assist borrowers with completion of their loan closing documents and answer questions regarding the loan closing and disbursement process. I accept borrower payments using online payment processing tools. I use a variety of computer systems to research customer inquiries, record call activity and prepare appropriate forms and letters. Show less
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Georgia Gwinnett College
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Lawrenceville, Georgia, United States
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Housing Operations Manager
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Jan 2020 - Aug 2020
My primary responsibility is to assist the Director of Residence Life in performing and assessing the effectiveness of all administrative functions performed in the department, e.g. budget, procurement, programming space reservation, telecommunications, payroll, travel, supply, and facilities management. I manage the state-issued purchasing card for the entire department of Housing and Residential Education. My duties include processing travel requests and reimbursements of expenses… Show more My primary responsibility is to assist the Director of Residence Life in performing and assessing the effectiveness of all administrative functions performed in the department, e.g. budget, procurement, programming space reservation, telecommunications, payroll, travel, supply, and facilities management. I manage the state-issued purchasing card for the entire department of Housing and Residential Education. My duties include processing travel requests and reimbursements of expenses, processing and tracking budget payments for departmental expenditures, and processing invoices and payment requests. I work with the Housing Assignments Coordinator in formulating budget projections and requests for funds on a quarterly basis and for resident move in/move out operations. I educate and train others to implement policies and procedures on the acquisition of supplies and services. I maintain all confidential information and records for the entire Residence Life department. I perform all necessary administrative functions to support the residential education staff in any emergency crisis response with the university. I keep an active spreadsheet of work orders and ensure all maintenance requests are processed and completed in a timely manner. I serve as a liaison between the housing office and facility management. Additionally, I conduct residence hall tours for new students and I resolve resident and parent complaints via phone, email, and in person. I utilize Microsoft Office Suite and Internet Explorer applications/programs to complete assignments. I manage the GGC housing email, calendar, room reservations, and programming spaces. Show less My primary responsibility is to assist the Director of Residence Life in performing and assessing the effectiveness of all administrative functions performed in the department, e.g. budget, procurement, programming space reservation, telecommunications, payroll, travel, supply, and facilities management. I manage the state-issued purchasing card for the entire department of Housing and Residential Education. My duties include processing travel requests and reimbursements of expenses… Show more My primary responsibility is to assist the Director of Residence Life in performing and assessing the effectiveness of all administrative functions performed in the department, e.g. budget, procurement, programming space reservation, telecommunications, payroll, travel, supply, and facilities management. I manage the state-issued purchasing card for the entire department of Housing and Residential Education. My duties include processing travel requests and reimbursements of expenses, processing and tracking budget payments for departmental expenditures, and processing invoices and payment requests. I work with the Housing Assignments Coordinator in formulating budget projections and requests for funds on a quarterly basis and for resident move in/move out operations. I educate and train others to implement policies and procedures on the acquisition of supplies and services. I maintain all confidential information and records for the entire Residence Life department. I perform all necessary administrative functions to support the residential education staff in any emergency crisis response with the university. I keep an active spreadsheet of work orders and ensure all maintenance requests are processed and completed in a timely manner. I serve as a liaison between the housing office and facility management. Additionally, I conduct residence hall tours for new students and I resolve resident and parent complaints via phone, email, and in person. I utilize Microsoft Office Suite and Internet Explorer applications/programs to complete assignments. I manage the GGC housing email, calendar, room reservations, and programming spaces. Show less
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Georgia Institute of Technology
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Atlanta, GA
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Residence Hall Director
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Jul 2014 - Nov 2019
As a Residence Hall Director, my primary role was to manage operations for 3 residential communities, which housed over 300 students on the campus of the Georgia Institute of Technology. Specifically, I managed the entire women's living & learning community & launched the inaugural social justice & diversity living and learning community. I worked with faculty and staff to create programming & learning goals for two distinct communities – the IMPACT Social Justice & Sustainability community &… Show more As a Residence Hall Director, my primary role was to manage operations for 3 residential communities, which housed over 300 students on the campus of the Georgia Institute of Technology. Specifically, I managed the entire women's living & learning community & launched the inaugural social justice & diversity living and learning community. I worked with faculty and staff to create programming & learning goals for two distinct communities – the IMPACT Social Justice & Sustainability community & the Women, Science & Technology community. I launched new student programs by working cross-functionally with faculty & staff. I was responsible for operating within the allocated budget for the school year. For example, I managed two programming budgets at $4K and $7K. I ensured that funds were appropriately accounted for & tracked correctly. I advised the Hall Programming Council, which was comprised of 5 board members. I also served as Hall Director Chair, after being nominated and elected by my peers from 2017-2018. As the Chair, I led monthly meetings, promoted & planned new initiatives, & increased communication with other campus departments. While on-duty, I was accountable for the security and safety of over 7,000 student residents on campus. I promoted and aided in creating a model work and living environment by encouraging open, respectful communication and by being a proponent of cooperative problem solving. I often coordinated with stakeholders in regards to our mission & briefed various stakeholders. A significant part of my job was training & supervising 18 student staff members. I served as the performance rating official for each of my direct reports. I provided feedback in regards to individual & group performance to promote employee development. I also routinely recognized employees by submitting award nominations & justifications. Show less As a Residence Hall Director, my primary role was to manage operations for 3 residential communities, which housed over 300 students on the campus of the Georgia Institute of Technology. Specifically, I managed the entire women's living & learning community & launched the inaugural social justice & diversity living and learning community. I worked with faculty and staff to create programming & learning goals for two distinct communities – the IMPACT Social Justice & Sustainability community &… Show more As a Residence Hall Director, my primary role was to manage operations for 3 residential communities, which housed over 300 students on the campus of the Georgia Institute of Technology. Specifically, I managed the entire women's living & learning community & launched the inaugural social justice & diversity living and learning community. I worked with faculty and staff to create programming & learning goals for two distinct communities – the IMPACT Social Justice & Sustainability community & the Women, Science & Technology community. I launched new student programs by working cross-functionally with faculty & staff. I was responsible for operating within the allocated budget for the school year. For example, I managed two programming budgets at $4K and $7K. I ensured that funds were appropriately accounted for & tracked correctly. I advised the Hall Programming Council, which was comprised of 5 board members. I also served as Hall Director Chair, after being nominated and elected by my peers from 2017-2018. As the Chair, I led monthly meetings, promoted & planned new initiatives, & increased communication with other campus departments. While on-duty, I was accountable for the security and safety of over 7,000 student residents on campus. I promoted and aided in creating a model work and living environment by encouraging open, respectful communication and by being a proponent of cooperative problem solving. I often coordinated with stakeholders in regards to our mission & briefed various stakeholders. A significant part of my job was training & supervising 18 student staff members. I served as the performance rating official for each of my direct reports. I provided feedback in regards to individual & group performance to promote employee development. I also routinely recognized employees by submitting award nominations & justifications. Show less
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Louisiana State University
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United States
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Higher Education
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700 & Above Employee
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Graduate Residence Director
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Jul 2012 - Jul 2014
As a Graduate Residence Director, my primary role was to manage operations for two (2) residential communities, comprised of five buildings which housed over 500 students on the campus of Louisiana State University. While on-duty, I was accountable for the security and safety of all 5,000 student residents on campus. I promoted and aided in creating a model work and living environment by encouraging open, respectful communication and by being a proponent of cooperative problem solving. I… Show more As a Graduate Residence Director, my primary role was to manage operations for two (2) residential communities, comprised of five buildings which housed over 500 students on the campus of Louisiana State University. While on-duty, I was accountable for the security and safety of all 5,000 student residents on campus. I promoted and aided in creating a model work and living environment by encouraging open, respectful communication and by being a proponent of cooperative problem solving. I enforced university procedures and policies, and responded to security related incidents, formal and informal complaints, emergency situations, difficult customer service issues, conflict between residents, and misconduct involving employees. I hired, trained, and supervised 40 student direct reports each year – 17 Resident Assistants and 23 Front Desk Assistants. A significant part of my job was to distribute and balance the workload among employees. I served as the performance rating official for each of my 23 direct reports. I guided peers in completing performance evaluations and justifications for their subordinates. I provided feedback in regards to individual and group performance to promote employee development. I also routinely recognized employees by submitting award nominations and justifications. I launched new student programs by working cross-functionally with faculty and staff. I was responsible for operating within the allocated Hall Council budget for the school year. I ensured that funds were appropriately accounted for and tracked correctly in Microsoft Excel. I reviewed data submitted by employees in the Advocate, which was our incident reporting system, and checked for accuracy before preparing reports and briefing material.
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Teaching Assistant for LSU Strategic Career Development and Planning Course
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Jan 2014 - May 2014
Serve as primary contact for enrolled students Provide administrative management of the course, such as: take role, give class reminders and updates, inputs graded work, etc. Execute guidance in regards to course information, expectations, and assignments to students as needed Coordinate accommodations for students registered through LSU Office of Disability Services Work with Assistant Director of LSU Career Services for Job Search and Associate Director of LSU… Show more Serve as primary contact for enrolled students Provide administrative management of the course, such as: take role, give class reminders and updates, inputs graded work, etc. Execute guidance in regards to course information, expectations, and assignments to students as needed Coordinate accommodations for students registered through LSU Office of Disability Services Work with Assistant Director of LSU Career Services for Job Search and Associate Director of LSU Career Services for Student Services on course related issues
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Campus Life Practicum Student
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Jan 2013 - May 2013
Advised ‘Pop Fusion’ Committee of approximately 10 student leaders Experienced large scale program planning Provided assistance with planning and executing events including: contracting entertainment, securing vendors, and arranging program logistics
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Cinderella Project of Baton Rouge
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Baton Rouge, LA
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Academy Director, Cinderella Project Leadership Academy (CPLA)
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Aug 2013 - Nov 2013
Coordinated process of high school participant selection and application review Recruited, selected, and trained 5 counselors Developed a final assessment report for sponsors which summarized CPLA outcomes from pre and post surveys Collaborated with Baton Rouge sponsors and LSU Campus departments to set up facilitators and guest speakers to fulfill academy curriculum Coordinated process of high school participant selection and application review Recruited, selected, and trained 5 counselors Developed a final assessment report for sponsors which summarized CPLA outcomes from pre and post surveys Collaborated with Baton Rouge sponsors and LSU Campus departments to set up facilitators and guest speakers to fulfill academy curriculum
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Mississippi State University
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Starkville, MS
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Summer Intern with Office of Admissions & Scholarships: Orientation & Events
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May 2013 - Jul 2013
Co-supervised and coached a team of 19 Orientation Leaders Coordinated check-in process during transfer and freshmen student orientation sessions Assisted families with questions in parent sessions and inside Information Center Collaborated with various campus partners such as University Housing, Dining, Financial Aid, and Academic Affairs to maintain functionality of two-day overnight orientation session Co-supervised and coached a team of 19 Orientation Leaders Coordinated check-in process during transfer and freshmen student orientation sessions Assisted families with questions in parent sessions and inside Information Center Collaborated with various campus partners such as University Housing, Dining, Financial Aid, and Academic Affairs to maintain functionality of two-day overnight orientation session
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Education
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2012 - 2014
Louisiana State University
Master of Arts (M.A.), Educational Leadership, Research and Counseling: Higher Education Administration -
2008 - 2012
The University of Southern Mississippi
Bachelor of Arts (B.A.), Broadcast Journalism
Community
