Marketing Manager

• Jan 2023 - Present

Supporting the Mayor’s goal to make London the safest city in the world to do business online, I am responsible for managing the marketing strategy, key partnerships, social media, website content, and more. Supporting the Mayor’s goal to make London the safest city in the world to do business online, I am responsible for managing the marketing strategy, key partnerships, social media, website content, and more.

Marketing Account Manager

• Apr 2022 - Jan 2023

Marketing Account Executive

• Dec 2021 - Mar 2022

Team Leader

• Nov 2017 - Sep 2021

Digital Marketing & Communications Intern

• Jun 2021 - Aug 2021

Saltire Scholar

• Jun 2020 - Aug 2021

Marketing Intern

• Oct 2019 - Jun 2020

Business Improvement Intern

• Jun 2019 - Aug 2019

I worked within the Business and Strategy team as part of a project to redesign their intranet presence. I also supported the team in a number of tasks including research, administrative, and taking part in a LEAN project. Additionally, I assisted teams in the wider organisation by writing and scheduling social media posts, and contributing to the Glasgow Loves Christmas marketing campaign. I worked within the Business and Strategy team as part of a project to redesign their intranet presence. I also supported the team in a number of tasks including research, administrative, and taking part in a LEAN project. Additionally, I assisted teams in the wider organisation by writing and scheduling social media posts, and contributing to the Glasgow Loves Christmas marketing campaign.

Associate Trainer

• Aug 2018 - Jun 2019

I attended a 3-day training course with Sparqs in preparation for my role. This involved collaborating with students from across the UK and Ireland, developing my presentation and facilitation skills. In my role, I delivered a training presentation to groups of up to 20 students who were newly elected class representatives. This training explained their purpose as class reps, as well as developing some of the skills necessary to their position through facilitating group activities and the use of PowerPoint slides. This role allowed me to strengthen my presentation skills, including having the confidence and ability to present and interact with a large group of people. I also gained deeper insight into the processes and issues surrounding student engagement. Show less

Hostess

• Feb 2017 - Nov 2017

Sales Advisor

• Sep 2016 - Feb 2017

Working in the retentions department of a call centre I was required to work to targets and KPIs whilst maintaining a high level of product knowledge. My role involved understanding customer needs and tailoring solutions to fit each individual as well as taking ownership of complaints and following them through to a successful resolution. I was also nominated by my manager to be “Engagement Champion” for my team, which involved incentivising and motivating my fellow team members. Working in the retentions department of a call centre I was required to work to targets and KPIs whilst maintaining a high level of product knowledge. My role involved understanding customer needs and tailoring solutions to fit each individual as well as taking ownership of complaints and following them through to a successful resolution. I was also nominated by my manager to be “Engagement Champion” for my team, which involved incentivising and motivating my fellow team members.

Sales Executive

• Nov 2013 - Sep 2016

Team Member

• Dec 2011 - Oct 2013