Experience

DePaul Community Health Centers

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Operations Manager

  • Sep 2019 - Present

  Oversee daily operations and clinic procedures for three clinics, implement slide scale fees for low income patients/Medicaid and Medicare management, understand health disparities to ensure proper care is provided for patients, oversee HIPAA and OSHA compliance, manage grant funds for under deserved patients, audit patient accounts for accuracy, resigned public health program to ensure clinic is compliant for HRSA funds, coordinate meetings with other departments to increase volume of patients and revenue, and manage revenue cycle process



Heartland Dental

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Practice Manager

  • Mar 2015 - Sep 2019

  Oversee and maintain daily operations to enhance the quality of patient care, order clinical supplies while maintaining the budget, facilitator of effective team meetings, payroll administrator, maintain close partnership with doctor in order to make business decisions, sterilization of dental instruments, lab tracking, oversee P&L to ensure profitability of the office, pre authorization process, post insurance payments, Medicaid and Medicare verification, quality improvement processes, oversee overall daily operations, manage revenue cycle, and process payroll using ADP

• Business Assistant

  • May 2014 - Mar 2015

  HIPAA and OSHA trained, provide quality patient care, schedule appointments, audit accounts, post insurance payments, submit monthly balance reports, review P&Ls, submit insurance claims with narrative and x-rays, appeal denied claims, prepare patient charts for chart audits, verify insurance benefits, order clinical and business supplies, send accounts to collections, submit payroll to home office, and Dentrix trained.



Dress Barn

• United States
• Retail Apparel and Fashion

• Sales Associate

  • Oct 2012 - Jan 2017

  Assist customers with merchandising, greet customers, assist customers with monetary transactions, and visual and merchandising set up.