Experience

AFFINITY HEALTH CENTER

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Registered Medical Assistant

  • Oct 2018 - Present

  • Responsible for assisting 1 physician and 1 NP with patient triage, visits, and education• Preform EKG exams, A1C, Glucose, Hemoglobin, drug screen and pregnancy test• Administer therapeutic and immunization injections• Refill medication and schedule patient follow up appointments• Assist with pap smears, STD screenings, and birth control education• Referrals• Prior Authorizations• Set up sterile table for IUD and Nexplanon placements/Removal and other office procedures• Yearly Physicals (infants, adultescence and adults)• Participated in Success EMR and eClinicalWorks



Atrium Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Registered Medical Assistant

  • 2018 - 2018

  • 320-hour apprenticeship.• Roomed patients and recorded vital signs• Participated in EMR working daily inbox for physician orders and referrals, Canopy & EPIC• Assisted patients with oxygen, breathing treatments and injections• Monitored inventory and stocked medications



Lash Group

• United States
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Patient Case Coordinator

  • 2016 - 2018

  • Provided advanced services to patients, providers and caregivers• Provided exceptional customer service to internal and external customers; resolved any customerrequests in a timely and accurate manner• Performed coordination of benefits, claims assistance, tracking and submission• Worked from a queue (phone or system) and performed work in accordance with definedstandard operating procedures• Updated and maintained automated records, databases and tracking systems.



AXA

• France
• Insurance
• 700 & Above Employee

• Customer Service Representative

  • 2012 - 2016

  • Thoroughly researched complex issues and define actions necessary to resolve the situation• Performed daily, monthly and quarterly assigned tasks• Acquired sales through informing customers of personal financial services• Assisted with brokers, advisors and clients• Negotiate with clients and handle challenging client interactions• Communicated professionally, concisely, and effectively with internal and external customers