Tichelle Henderson

Production Success Specialist at soona
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Contact Information
us****@****om
(386) 825-5501
Location
Minneapolis, Minnesota, United States, US

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Experience

    • United States
    • Media Production
    • 100 - 200 Employee
    • Production Success Specialist
      • Aug 2021 - Present

      Minneapolis, Minnesota, United States Soona is your on-demand content creating partner and home of the virtual shoot. As a Production Success Specialist, I collaborate with leaders and other stakeholders to identify and develop key strategies for the inbound sales team. I onboard new customers by educating them about the soona platform and guide them through a successful photo shoot experience. In this role I leverage my communication skills and knowledge of services to upsell and provide client recommendations to achieve shoot… Show more Soona is your on-demand content creating partner and home of the virtual shoot. As a Production Success Specialist, I collaborate with leaders and other stakeholders to identify and develop key strategies for the inbound sales team. I onboard new customers by educating them about the soona platform and guide them through a successful photo shoot experience. In this role I leverage my communication skills and knowledge of services to upsell and provide client recommendations to achieve shoot goals while also troubleshooting to provide creative solutions to ensure a seamless and positive customer experience. Show less

    • United States
    • Retail
    • 300 - 400 Employee
    • Compliance Coordinator
      • Dec 2020 - Aug 2021

      Brooklyn Center, Minnesota, United States

    • United States
    • Apparel & Fashion
    • 700 & Above Employee
    • Assistant Store Merchandising Manager
      • Mar 2015 - Mar 2019

      Chicago, Illinois, United States Working in retail management, I developed innovative operational initiatives to improve store processes and procedures. I enforced regulatory and company policy compliance to improve workplace readiness and safety. As well as trained and mentored associates on performance strategies and customer service techniques. I oversaw the merchandising team to help plan and execute new floor sets, product placement, window displays, and mannequin styling. As a store manager I gained prominent leadership… Show more Working in retail management, I developed innovative operational initiatives to improve store processes and procedures. I enforced regulatory and company policy compliance to improve workplace readiness and safety. As well as trained and mentored associates on performance strategies and customer service techniques. I oversaw the merchandising team to help plan and execute new floor sets, product placement, window displays, and mannequin styling. As a store manager I gained prominent leadership experience while building my business analytical skills and acumen. Show less

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