Yen Tian Xing
Food Service Crew at The Daily Cut- Claim this Profile
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English Full professional proficiency
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Mandarin Full professional proficiency
Topline Score
Bio
Experience
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The Daily Cut
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Singapore
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Restaurants
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1 - 100 Employee
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Food Service Crew
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Aug 2018 - Present
• Efficiently served at least 350 daily walk-in customers and providing friendly customer services at all times• Ensuring all walk-ins and delivery orders are accurately processed into the Point-of-Sales (POS) system while working in the fast-paced environment• Resolved customers complaints with composure and to the best of my ability, leaving customers satisfied and well pleased • Efficiently served at least 350 daily walk-in customers and providing friendly customer services at all times• Ensuring all walk-ins and delivery orders are accurately processed into the Point-of-Sales (POS) system while working in the fast-paced environment• Resolved customers complaints with composure and to the best of my ability, leaving customers satisfied and well pleased
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OrangeTee.
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Singapore
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Real Estate
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500 - 600 Employee
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Business Solutions, Marketing Intern
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Mar 2021 - Aug 2021
• Designed and completed about 100 property factsheet and its template, showing the descriptive and technical overview for commercial and industrial buildings.• Created marketing decks of commercial spaces looking for sale or lease with data visualization charts and action plans using PowerPoint slides. It comes in handy when pitching to prospective clients.• Executed email marketing of vacant spaces in the retail outlets to potential merchants. • Designed and completed about 100 property factsheet and its template, showing the descriptive and technical overview for commercial and industrial buildings.• Created marketing decks of commercial spaces looking for sale or lease with data visualization charts and action plans using PowerPoint slides. It comes in handy when pitching to prospective clients.• Executed email marketing of vacant spaces in the retail outlets to potential merchants.
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Roadbull Logistics Pte Ltd
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Singapore
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Customer Service Personnel
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Dec 2017 - Mar 2018
• Familiar with chatbots, replying of emails and managing of walk-ins on a daily basis• Effectively communicated and liaised with at least 30 delivery riders daily to ensure all day orders are being delivered to customers promptly and accurately• Contacted about 100 customers weekly to update and confirm the status of their parcels or to resolve any issues swiftly over the phone call• Able to communicate and work well with different departments in the office such as sales, operations and media to meet performance goals of the company
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Education
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Nanyang Technological University Singapore
Bachelor of Business Administration - BBA -
Ngee Ann Polytechnic
Diploma in Business Studies, Human Resources Management -
Ahmad Ibrahim Secondary School
GCE 'O' Levels