Experience

Sleep Inn & Suites

• Leisure, Travel & Tourism
• 100 - 200 Employee

• Front Desk Representative

  • Aug 2018 - Present

  Make reservations, check guest in/out of the hotel, handle large sums of cash including counting large safe, cash handling, data entry, handle customer complaints, answer multi phone line, night audit, walk the hotel to do safety check Make reservations, check guest in/out of the hotel, handle large sums of cash including counting large safe, cash handling, data entry, handle customer complaints, answer multi phone line, night audit, walk the hotel to do safety check



First National Bank Texas

• United States
• Banking
• 400 - 500 Employee

• Sr. Card Fraud Business Specialist

  • Mar 2017 - Jul 2018

  Detect fraud in customers account, pulse alerts, open/close debit card if fraud was detected, answer customers questions responding their account, data entry, answer multi phone line, use of copy/fax daily, work with 2 screen monitors daily

• Loan Processor

  • Sep 2015 - Mar 2017

  Approved or declined payday, auto, and home loans, answer questions regarding customer accounts, data entry, answer multi phone line, handle customer complaints



Extended Stay America

• United States
• Hospitality
• 700 & Above Employee

• Front Desk Representative

  • Jan 2013 - Jul 2015

  Clean 13 rooms a day, dust, sweep, mop, and stock paper items Clean 13 rooms a day, dust, sweep, mop, and stock paper items



Homestead Suites

• Customer Service

  • Sep 2008 - Dec 2012

  Answer phones, greet guest, cash handling, made out housekeeping schdules, check guest in/out of rooms, open/ close shift Answer phones, greet guest, cash handling, made out housekeeping schdules, check guest in/out of rooms, open/ close shift



Walmart

• United States
• Retail
• 700 & Above Employee

• Customer Service Department

  • May 2002 - Aug 2008

  Refund and exchange customers items, cash handling, handle customer complaints, call other stores for customers regarding a certain item, open/close shifts, key holder Refund and exchange customers items, cash handling, handle customer complaints, call other stores for customers regarding a certain item, open/close shifts, key holder



Toys"R"Us

• United States
• Retail
• 700 & Above Employee

• Front Desk Assoicate

  • Oct 2005 - Jun 2008

  Key holder, looked over 6 employees on night shift, count large sums of money from safe, handle customer complaints, did paperwork, ooen/close shifts in a timely manner, cash handle, stock shelves, walked floor to make sure things where properly stock and neat Key holder, looked over 6 employees on night shift, count large sums of money from safe, handle customer complaints, did paperwork, ooen/close shifts in a timely manner, cash handle, stock shelves, walked floor to make sure things where properly stock and neat