Experience

Brow Code

• Australia
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Customer Service Specialist

  • Feb 2022 - Present



Pasture & co

• Australia
• Food Production

• Waitress

  • May 2020 - Present

  • Customer service provider, assisting with all aspects of the establishment, from running food and beverages to cleaning, managing staff and working alongside the team, cash handling and assisting with opening and closing of the business. I can provide great references from this workplace as I was a valuable team member that could perform all tasks required as I can multitask very well and can manage a high work load while maintaining a positive attitude. • Customer service provider, assisting with all aspects of the establishment, from running food and beverages to cleaning, managing staff and working alongside the team, cash handling and assisting with opening and closing of the business. I can provide great references from this workplace as I was a valuable team member that could perform all tasks required as I can multitask very well and can manage a high work load while maintaining a positive attitude.



Peppy Co

• Australia
• Personal Care Product Manufacturing
• 1 - 100 Employee

• Customer Service Specialist

  • Aug 2021 - Feb 2022

  • Senior customer service provider, working through various platforms such as Gorgias, Shopify and social media channels to ensure customer satisfaction. I was also responsible for social media posts and researching product development. I managed high amounts of customer enquiries a day and would also perform dally office tasks as necessary. I can provide amazing references from this company as I was a very valuable team member.

• Customer Service Specialist

  • Aug 2021 - Feb 2022



Varsity Lakes Tavern

• Australia
• Hospitality

• Waitress

  • Oct 2018 - Feb 2022



Ignite Travel Group

• Australia
• Leisure, Travel & Tourism
• 100 - 200 Employee

• Travel Consultant

  • Aug 2019 - Mar 2020

  • Customer service provider (retail travel sales), worked taking all in bound calls/ making outbound calls, completing online quotes, responding to clients emails and meeting targets. I also multitasked and worked independently when necessary within the time frames provided. I had amazing attention to detail to ensure customer satisfaction and was a key point to ensure the customer decision making was in favour of the company. I was also responsible for my weekly reports. • Customer service provider (retail travel sales), worked taking all in bound calls/ making outbound calls, completing online quotes, responding to clients emails and meeting targets. I also multitasked and worked independently when necessary within the time frames provided. I had amazing attention to detail to ensure customer satisfaction and was a key point to ensure the customer decision making was in favour of the company. I was also responsible for my weekly reports.



Tweed excavations and mines training

• Administration

  • Jul 2014 - Nov 2018

  • Administration and receptionist, where I worked ensuring the correct student enrolment, answering calls and emails, responding to online enquiries, keeping social media and ads up to date, managed the student data entry, the payroll, bookkeeping and stock taking. I was also responsible to book accommodation for the workers. • Administration and receptionist, where I worked ensuring the correct student enrolment, answering calls and emails, responding to online enquiries, keeping social media and ads up to date, managed the student data entry, the payroll, bookkeeping and stock taking. I was also responsible to book accommodation for the workers.