Director of HR & Operations

• May 2023 - Present

HR & Recruiting Consultant

• Feb 2023 - Present

Director of HR & Talent Acquisition

• Dec 2020 - Nov 2022

• Head of all HR and Talent Acquisition for mPulse Mobile. Managed two teams including both HR and Recruiting (team of 6). HR including (but not limited to): Benefits, Leaves, New Hire Orientation, Onboarding, Compensation, Performance Management, Talent Management, Employee Engagement, Reporting, Payroll, Workplace Safety, Training & Development etc. Recruiting including full cycle recruitment from sourcing, job posting through offer stages. • Collaborated with senior leadership to… Show more • Head of all HR and Talent Acquisition for mPulse Mobile. Managed two teams including both HR and Recruiting (team of 6). HR including (but not limited to): Benefits, Leaves, New Hire Orientation, Onboarding, Compensation, Performance Management, Talent Management, Employee Engagement, Reporting, Payroll, Workplace Safety, Training & Development etc. Recruiting including full cycle recruitment from sourcing, job posting through offer stages. • Collaborated with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention. • Planned, led, developed, coordinated, and implemented policies, processes, training, people initiatives, and engagement surveys to support the organizations human resource compliance and strategy needs. Worked with executive leaders to develop annual goals tied to engagement gaps. • Identified staffing and recruitment needs; developed, strategized and executed best practices for hiring and talent management in partnership with recruiting team. Supported Executive hiring needs with sourcing and interviewing as well as candidate experience. Drove D&I recruitment initiatives with hiring, interviewing and sourcing. • Conducted research and analysis of organizational trends including reviewing reports and metrics from the human resource information system (HRIS) or applicant tracking system. Led monthly Development & Training Committee, Employee Experience Committee and responsible for all HR and Recruiting metrics (hiring, turnover, headcount, diversity etc.) in Operations Steering Committee. • Supported company acquisition and growth. Strategized and partnered with Director of Strategic Initiatives to develop and support team integration strategy: communication plans, team integration, system integrations etc. • Responsible for overall company culture initiatives including: Company Giving Program, Diversity & Inclusion Program, Culture Club and Employee Recognition Program.

HR & Talent Acquisition Manager

• Feb 2019 - Dec 2020

• Launched first ever Performance Review. Developed performance review strategy, competencies, measurements and cycle requirements and timeline. • Oversaw and managed entire recruitment process for full-cycle recruitment including sourcing, posting, screenings, interview coordination, applicant management and offer process. • Managed and led team of 1 to support a growing start up environment reaching 100 employees. Worked cross-functionally and collaboratively with Office Manager… Show more • Launched first ever Performance Review. Developed performance review strategy, competencies, measurements and cycle requirements and timeline. • Oversaw and managed entire recruitment process for full-cycle recruitment including sourcing, posting, screenings, interview coordination, applicant management and offer process. • Managed and led team of 1 to support a growing start up environment reaching 100 employees. Worked cross-functionally and collaboratively with Office Manager, Finance & Director of Strategic Initiatives. • Developed and Launched New Hire Orientation for all new hires at mPulse. Developed New Hire Development Plan and 30/60/90 Day follow up program for all new hires. • Reviewed compensation setups and evaluated sales compensation/ commission plans. Responsible for ensuring pay equity, benchmarking and market adjustments.

Talent Sourcing Specialist

• Jul 2016 - Feb 2019

Onboarding / Full Cycle Recruitment • Served as Recruiting Manager and Primary Recruiter for Workday Recruiting applicant management system. • Collected all job posting requests, held consultation and intake meetings with organized Position Committee and led discussions on budget and appropriateness for request and entered approved job posting into Workday. Posted using Workday Recruiting. • Partnered with direct hiring managers to plan sourcing strategy and recruiting efforts.… Show more Onboarding / Full Cycle Recruitment • Served as Recruiting Manager and Primary Recruiter for Workday Recruiting applicant management system. • Collected all job posting requests, held consultation and intake meetings with organized Position Committee and led discussions on budget and appropriateness for request and entered approved job posting into Workday. Posted using Workday Recruiting. • Partnered with direct hiring managers to plan sourcing strategy and recruiting efforts. Recruited strategically to find qualified candidates using Korn Ferry card sorting. • Initiated and conducted phone screens for entry level and executive level positions. • Created customized Korn Ferry Interview Guide, trained managers how to use and conduct interviews using guides. • Sent selected candidate through background checks and prepared offer letters and offer letter packet. • Activated all new hires with all onboarding requests. • Developed New Hire Orientation for Herman Ostrow School of Dentistry Staff including hands on training for systems and integrated compliance trainings (HIPAA, Compliance and Cybersecurity) Led guided building and campus tour. Talent Management: • Maintained updated qualified candidate pool and sourcing pipeline. • Maintained candidate engagement with candidate experience process. • Strategized and developed branding for the School of Dentistry. • Held manager training on hiring and recruiting. •Trained managers on interviewing and how to use Korn Ferry Interview Guides. •Observed and coached managers during interviews to provide insight on quality candidates. Employee Engagement: • Developed strategic employee events and programs to engage employees and impact culture (events include: staff appreciation, lunch and learns, all school department decoration challenges). • Launched lunchtime mindfulness and stretching series. • Developed strategy for engaging potential candidates and new hires using Social Media, swag and New Hire Orientation.

HR Specialist

• May 2015 - Jan 2017

Onboarding / Full Cycle Recruitment • Collected all job posting requests and entered approved job posting into Workday and into PeopleAdmin. • Sent appropriate candidate through background checks and prepared offer letter packets. • Reviewed, issued and explained all new hire paperwork in 1:1 session with new hire. Trained and guided new hires through all necessary systems, trainings and policies. • Hired candidate in PeopleAdmin and Workday, followed up with email communication to… Show more Onboarding / Full Cycle Recruitment • Collected all job posting requests and entered approved job posting into Workday and into PeopleAdmin. • Sent appropriate candidate through background checks and prepared offer letter packets. • Reviewed, issued and explained all new hire paperwork in 1:1 session with new hire. Trained and guided new hires through all necessary systems, trainings and policies. • Hired candidate in PeopleAdmin and Workday, followed up with email communication to department managers and set up all onboarding items such as requesting all appropriate IDs. Compliance • Partnered with compliance department to track and reach 100% HIPAA compliance for both staff and faculty. • Coordinated and tracked Bloodbourne Pathogens Training for all staff to achieve 100% compliance for entire environment • Updated and maintained internal Personnel Database with all appropriate tracking data. Employee Engagement • Encouraged and administered employee recognition with “On-the-spot Recognition Program” • Hosted, organized and planned employee engagement events such as “Coffee Social,” themed Staff Appreciation, End of the Year Holiday Event, Mindfulness Series and Retirement Information Drop-In Day: created flyer, reserved venues, scheduled and organized food vendor, collected RSVPs and maintained RSVP list and handled day of logistics. Employee Relations •Facilitated employee mediation sessions as form of conflict resolution •Worked directly with HR Manager to conduct employee investigations. •Collaborated with HR Manager to determine appropriate resolutions and recommendations for employee conflicts and corrective action. •Counseled employees and managers regarding organizational policies and procedures. •Coached managers facing difficult employee conversations . •Participated in and conducted exit interviews for staff members.

Employee Communications and Engagement

• Sep 2014 - May 2015

• Handled planning day of employee communication logistics for 4 main employee volunteer opportunities with (Impact) community partners and served as first point of contact for all employees who participated. • Created and updated employee communication and volunteerism posts on internal website Behind the Shield (WordPress). • Distributed and analyzed employee volunteer evaluation and combined results along with all employee volunteerism data to create stats 1-sheet on… Show more • Handled planning day of employee communication logistics for 4 main employee volunteer opportunities with (Impact) community partners and served as first point of contact for all employees who participated. • Created and updated employee communication and volunteerism posts on internal website Behind the Shield (WordPress). • Distributed and analyzed employee volunteer evaluation and combined results along with all employee volunteerism data to create stats 1-sheet on Piktochart. • Developed and established social media guidelines and policy for internal inclusion and diversity business resource groups and presented content in orientation training. • Established and maintained interpersonal relationships within ECE team environment and while working with individual volunteering employees. Show less • Handled planning day of employee communication logistics for 4 main employee volunteer opportunities with (Impact) community partners and served as first point of contact for all employees who participated. • Created and updated employee communication and volunteerism posts on internal website Behind the Shield (WordPress). • Distributed and analyzed employee volunteer evaluation and combined results along with all employee volunteerism data to create stats 1-sheet on… Show more • Handled planning day of employee communication logistics for 4 main employee volunteer opportunities with (Impact) community partners and served as first point of contact for all employees who participated. • Created and updated employee communication and volunteerism posts on internal website Behind the Shield (WordPress). • Distributed and analyzed employee volunteer evaluation and combined results along with all employee volunteerism data to create stats 1-sheet on Piktochart. • Developed and established social media guidelines and policy for internal inclusion and diversity business resource groups and presented content in orientation training. • Established and maintained interpersonal relationships within ECE team environment and while working with individual volunteering employees. Show less

Marshall / Leventhal -MBA Career Services Recruiting/ Events Coordinator, Leventhal Events Assistant

• Dec 2013 - May 2015

• Provided daily departmental support by responding to and fulfilling requests for information via fax, phone, email, MS Office and MS Excel, while providing excellent customer service and handling front desk operations. • Assisted office event coordinator with pre-event logistics such as name tag creating, thank you gift preparation and attending to day of details. • Worked with MBA online system posting job opportunities, setting up interviews, creating recruiter packets and… Show more • Provided daily departmental support by responding to and fulfilling requests for information via fax, phone, email, MS Office and MS Excel, while providing excellent customer service and handling front desk operations. • Assisted office event coordinator with pre-event logistics such as name tag creating, thank you gift preparation and attending to day of details. • Worked with MBA online system posting job opportunities, setting up interviews, creating recruiter packets and coordinating special presentation. Show less • Provided daily departmental support by responding to and fulfilling requests for information via fax, phone, email, MS Office and MS Excel, while providing excellent customer service and handling front desk operations. • Assisted office event coordinator with pre-event logistics such as name tag creating, thank you gift preparation and attending to day of details. • Worked with MBA online system posting job opportunities, setting up interviews, creating recruiter packets and… Show more • Provided daily departmental support by responding to and fulfilling requests for information via fax, phone, email, MS Office and MS Excel, while providing excellent customer service and handling front desk operations. • Assisted office event coordinator with pre-event logistics such as name tag creating, thank you gift preparation and attending to day of details. • Worked with MBA online system posting job opportunities, setting up interviews, creating recruiter packets and coordinating special presentation. Show less

Advocate / Social Work Intern

• Jan 2014 - Jun 2014

• Worked one on one with members to create goal plans unique to their personal goals relating to housing, employment, childcare, health and education using a strengths-based approach. Provided guidance on resume building and advocated for stable housing. • Participated in daily reflections to troubleshoot member challenges and provided connection to resources when needed. • Worked one on one with members to create goal plans unique to their personal goals relating to housing, employment, childcare, health and education using a strengths-based approach. Provided guidance on resume building and advocated for stable housing. • Participated in daily reflections to troubleshoot member challenges and provided connection to resources when needed.

Community Outreach and Case Management MSW Intern

• Sep 2013 - Oct 2013

• Led and grew outreach program from 8 core clients to 15 core clients and built interpersonal relationships while providing individual case management along with referrals to all clients. • Consulted on the development of safety regulations and infrastructure of entire program. • Focused on funding to create partnerships with Costco, Target, CVS, Ralphs and other local restaurants or grocery stores. • Led and grew outreach program from 8 core clients to 15 core clients and built interpersonal relationships while providing individual case management along with referrals to all clients. • Consulted on the development of safety regulations and infrastructure of entire program. • Focused on funding to create partnerships with Costco, Target, CVS, Ralphs and other local restaurants or grocery stores.

Resident Assistant

• Aug 2012 - May 2013

• Was personally responsible for and first point of contact for 59 Sophomore, Junior and transfer student residents in the Anacapa Village. • Developed and aided student life through 8 planned program events that were structured to the nine dimensions of the university. • Assisted with on-boarding and new hire orientation of all incoming RAs • Developed team building skills and knowledge in trainings dedicated to working with other Resident Assistants and staff of the Housing and… Show more • Was personally responsible for and first point of contact for 59 Sophomore, Junior and transfer student residents in the Anacapa Village. • Developed and aided student life through 8 planned program events that were structured to the nine dimensions of the university. • Assisted with on-boarding and new hire orientation of all incoming RAs • Developed team building skills and knowledge in trainings dedicated to working with other Resident Assistants and staff of the Housing and Residential Education department. Show less • Was personally responsible for and first point of contact for 59 Sophomore, Junior and transfer student residents in the Anacapa Village. • Developed and aided student life through 8 planned program events that were structured to the nine dimensions of the university. • Assisted with on-boarding and new hire orientation of all incoming RAs • Developed team building skills and knowledge in trainings dedicated to working with other Resident Assistants and staff of the Housing and… Show more • Was personally responsible for and first point of contact for 59 Sophomore, Junior and transfer student residents in the Anacapa Village. • Developed and aided student life through 8 planned program events that were structured to the nine dimensions of the university. • Assisted with on-boarding and new hire orientation of all incoming RAs • Developed team building skills and knowledge in trainings dedicated to working with other Resident Assistants and staff of the Housing and Residential Education department. Show less

Kid Counselor

• Aug 2009 - Aug 2012