Experience

Ygrene Energy Fund

• United States
• Financial Services
• 100 - 200 Employee

• Project Manager, Tech systems

  • Jan 2023 - Present

  Miami-Fort Lauderdale Area

• Inside Sales Manager

  • Apr 2019 - Nov 2022

  Miami, Florida • Led diverse team of 18 Sales Representatives, across states, generating over $200,000,000 annually utilizing CCaaS handling on average 9k inbound and outbound calls, monthly • Recruited, onboarded, trained, mentored and coached members of the team, promoted 7 direct employees to leadership roles across the company and maintained average team employee tenure of 5+ years • Spearheaded 7+ initiatives for Direct-to-Consumer growth • Encouraged relationships and held team building… Show more • Led diverse team of 18 Sales Representatives, across states, generating over $200,000,000 annually utilizing CCaaS handling on average 9k inbound and outbound calls, monthly • Recruited, onboarded, trained, mentored and coached members of the team, promoted 7 direct employees to leadership roles across the company and maintained average team employee tenure of 5+ years • Spearheaded 7+ initiatives for Direct-to-Consumer growth • Encouraged relationships and held team building activities between Field Sales and Inside Sales • Facilitated company transition to working remote within 2 business days while maintaining growth • Schedule and host video conference meetings utilizing Zoom and Teams • Developed and presented training materials, mapping operational workflows and creating SOPs for companywide access to pre-existing and new processes & procedures utilizing Word, PPT and Lucidchart • Partnered with Executive Leadership, Directors, IT and stakeholders to select, map and implement new CRM and Contact Center phone system • Created Business Requirement documents for 3 key projects to optimize workflow and encourage growth • Partnered directly with Operations, Quality Assurance and Training & Development to optimize and maintain excellent customer experiences

• Sales Supervisor

  • Aug 2017 - Apr 2019

  Miami, Florida, United States • Attended quarterly sessions with SalesMuscle founder utilizing Predictive Index on employees to develop sales approach techniques on each person's own natural behavior • Educated Inside Sales team to effectively explain PACE finance as offered by Ygrene and answer common questions about eligible Home Improvement scopes of work • Pioneered a consecutive 60% growth of annual revenue year over year, drove team to exceed $200,000,000 in annual revenue consistently • Collaborated with… Show more • Attended quarterly sessions with SalesMuscle founder utilizing Predictive Index on employees to develop sales approach techniques on each person's own natural behavior • Educated Inside Sales team to effectively explain PACE finance as offered by Ygrene and answer common questions about eligible Home Improvement scopes of work • Pioneered a consecutive 60% growth of annual revenue year over year, drove team to exceed $200,000,000 in annual revenue consistently • Collaborated with Marketing on key strategies to drive Direct to Consumer growth, including research of website user trends as related to Homeowners needing home improvements • Utilize CRM to qualify Leads and convert to Opportunities, oversee Accounts • Build and maintain team’s weekly and daily schedules using WFM software

• Regional Sales Coordinator

  • May 2017 - Aug 2017

  Miami, Florida, United States • Coordinated communications between Operations, Sales and Contractors • Drove initiative to entice Field Sales to begin utilizing Salesforce to track daily appointments and calls • Utilized Salesforce and Data Visualization tool, Qlik, to create monthly KPI dashboards to track monthly B2B growth

• Lead Pipeline Coordinator

  • Mar 2015 - May 2017

  Santa Rosa, California, United States



Trinity Technology Group

• United States
• Defense & Space
• 1 - 100 Employee

• Lead Transportation Security Officer

  • Jul 2014 - Mar 2015

  • Trained and developed team of 7 on professional skills to quickly adapt to new quarterly Federal requirements • Strategically plan team’s daily roles to accomplish workload in accordance with established priorities • Monitor, report and present the status of security measures enforced throughout each day



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• CBRN Specialist

  • Aug 2008 - Mar 2015

  • Continually abide by the seven core Army Values: Loyalty, Duty, Respect, Selfless Service, Honor, Integrity, and Personal Courage • Trained to work as a member of a team, while providing leadership to lower enlisted and following guidance of higher-ranking leaders