Experience

White Fox Boutique

• Australia
• Retail
• 1 - 100 Employee

• PR & Influencer Specialist

  • Jul 2023 - Present

• PR & Influencer Coordinator

  • Jul 2022 - Jul 2023

  • Briefing and management of influencer contracts.• Establish and source new partnerships with relevant talent across all social platforms.• Build and maintain strong relationships with creators and agencies.• Consistently working towards team and personal KPI's and budgets.

• PR & Influencer Marketing Assistant

  • Jun 2021 - Jul 2022

  • Excellent knowledge of GRIN Influencer software.• Organising and managing Influencer collaborations on various social media platforms.• Allocating inventory and organising send outs on Peoplevox software.• Developing strong connections with Influencers and agencies.

• Customer Service Representative

  • Dec 2020 - Jun 2021

  • Dealing with 100’s of customer inquiries online daily over live chat, email and phone• Extensive knowledge of Gorgias E-commerce customer service software• Excellent skills using Shopify, Peoplevox & StartShipit• Assisting with complaints and general inquiries in a timely professional manner

• Dispatch

  • Jun 2018 - Dec 2020

  • Extensive knowledge of dispatching systems eg. Magento, Starshipit, Peoplevox• Extensive knowledge of Shopify



Westfield

• Real Estate
• 700 & Above Employee

• Customer Service Administrator

  • Jan 2017 - Jun 2018

  • Provide administration support to the Centre Management teams • Corporate Gift Card processing and assisting to drive new business opportunities • Westfield Suite booking coordination and assisting to drive new business opportunities • Perm Parking Client liaison and processing of annual licence renewals • Lost property item processing • Assisting with ad hoc tasks for Concierge, Car Park, Valet and Centre Management teams • Managing car park refund and registration amendment requests • Monitoring Car Park NOC notifications and actioning accordingly • Reviewing and responding to customer complaints and liaising with relevant centre management team members • Rostering coordination and amendment assistance Show less