Tiana Chaparro
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Bio
Experience
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Drip
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United States
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Software Development
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1 - 100 Employee
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DEI Team Member
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Sep 2020 - Present
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ECRM Specialist Mentor
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Jul 2019 - Present
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ECRM Specialist
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Oct 2018 - Present
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Office Assistant
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May 2016 - Oct 2018
Assisted with payroll for 90 employees and inputting new hire information into appropriate databases. Assisted with payroll for 90 employees and inputting new hire information into appropriate databases.
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Racially Just Utah
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Public Policy Offices
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Programming Intern
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Aug 2017 - May 2018
Interning with Racially Just Utah provided me with insight and passion on racial justice issues on a local level. During my time, I created multiple documents provided to the public, researched social issues and legislation, and coordinated both large events and small focus groups. Interning with Racially Just Utah provided me with insight and passion on racial justice issues on a local level. During my time, I created multiple documents provided to the public, researched social issues and legislation, and coordinated both large events and small focus groups.
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Overstock
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United States
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Retail
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700 & Above Employee
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Tier 2 Customer Service Representative
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Jul 2015 - Sep 2016
As a customer service representative, my primary goal was de-escalating calls and helping customer resolve any issues or answering questions customers may have with their product. With Overstock.com, I learned how to provide excellent customer service while extensively multitasking. As a customer service representative, my primary goal was de-escalating calls and helping customer resolve any issues or answering questions customers may have with their product. With Overstock.com, I learned how to provide excellent customer service while extensively multitasking.
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LongHorn Steakhouse
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Restaurants
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700 & Above Employee
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Server
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Jan 2011 - Oct 2015
Throughout my years at Longhorn, I was a service assistant, server, and a trainer for both. I transferred to the Midvale location as the first Longhorn employee in Utah. a A crucial element for me was ensuring excellent training for new hires while providing a warm and friendly experience for guests. Throughout my years at Longhorn, I was a service assistant, server, and a trainer for both. I transferred to the Midvale location as the first Longhorn employee in Utah. a A crucial element for me was ensuring excellent training for new hires while providing a warm and friendly experience for guests.
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Education
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University of Utah
Anthropology and Gender Studies, Social and Behavioral Sciences -
Westminster College
Master's degree, Community Leadership: Organizational Leadership with Diversity, Equity, and Inclusion emphasis track