Experience

SAIL at Ferncliff Manor

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Administrative Assistant

  • Feb 2021 - Present

  • Providing student information and reports to the various departments as requested on a daily basis • Creating and coordinating school-related functions, such as the Graduation ceremony • Maintaining school building supply and equipment inventory - ordering supplies for all Education staff • Notifying all bus/van dispatch offices of emergencies, snow days and changes in school calendar • Providing student information and reports to the various departments as requested on a daily basis • Creating and coordinating school-related functions, such as the Graduation ceremony • Maintaining school building supply and equipment inventory - ordering supplies for all Education staff • Notifying all bus/van dispatch offices of emergencies, snow days and changes in school calendar



CVS Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Store Associate

  • Feb 2021 - Present

  • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues• Focusing on the customer by giving a warm and friendly greeting• Accurately performing cashier duties – handling cash, checks and credit card transactions with precision while following company policies and procedures• Maintaining the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by store manager• Supporting opening and closing store activities, when needed• Providing customer support to all departments, including photo, ensuring departments are fully stocked and operational• Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development•Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health Show less

• Store Associate

  • Sep 2020 - Feb 2021

  • Provided differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues• Focused on the customer by giving a warm and friendly greeting• Accurately performed cashier duties – handling cash, checks and credit card transactions with precision while following company policies and procedures• Maintained the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by store manager• Supported opening and closing store activities, when needed• Provided customer support to all departments, including photo, ensuring departments are fully stocked and operational• Assisted pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development•Embraced and advocated for new CVS services and loyalty programs that support our purpose of helping people on their path to better health Show less



The City Church

• Batavia, NY

• General Staff

  • Jun 2019 - Mar 2020

  • Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person • Volunteer weekly at the youth ministry and assist in supervising children from grades 1-6 • Perform day-to-day administrative tasks such as processing paperwork and attending weekly staff meeting • Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person • Volunteer weekly at the youth ministry and assist in supervising children from grades 1-6 • Perform day-to-day administrative tasks such as processing paperwork and attending weekly staff meeting



St. Luke Health Services

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Biller

  • Nov 2018 - May 2019

  • Reviewed patient bills for accuracy and completeness, and obtained any missing information• Researched and resolved denials and EOB rejections within standard billing cycle timeframe• Responsible for all follow up on insurance claims to Medicare, Medicaid and commercial insurance• Answered all patient telephone inquiries regarding their bills and insurance questions

• Switchboard Operator

  • Aug 2018 - Nov 2018

  • Answered the switchboard in a professional manner and directed callers to the proper individual or department• Trained staff on the procedures of the Reception Area• Operated overhead/beeper paging system by utilizing the standard code names• Maintained filing system; updated and maintained resident's status; logged withdrawals and deposits for petty cash fund• Received and distributed incoming mail and interoffice correspondence



Integrative Counseling Services

• Oswego, NY

• Social Media Intern

  • May 2018 - Jan 2019

  • Assist with the set up and management of client presence on social sites including Facebook and Instagram • Implement strategies for strengthening brand awareness and creating media partnerships • Coordinate the development of marketing content, which will culminate in an email, utilizing Wix software • Assist with the set up and management of client presence on social sites including Facebook and Instagram • Implement strategies for strengthening brand awareness and creating media partnerships • Coordinate the development of marketing content, which will culminate in an email, utilizing Wix software



Wellhouse Ministries, Inc.

• Oswego, NY

• Marketing and Web-Design Intern

  • Dec 2017 - May 2018

  • Research industry standards for website and marketing strategy • Redesign website and create page content • Manage social media pages and increase page audience • Develop fundraising strategies in coordination with volunteer team members • Produce flyers and informational materials for fundraising events • Assist with fundraising administrative and clerical duties as needed • Research industry standards for website and marketing strategy • Redesign website and create page content • Manage social media pages and increase page audience • Develop fundraising strategies in coordination with volunteer team members • Produce flyers and informational materials for fundraising events • Assist with fundraising administrative and clerical duties as needed



State University of New York at Oswego

• United States
• Higher Education
• 700 & Above Employee

• Resident Assistant - Residence Life and Housing

  • Jan 2016 - May 2018

  • Build a community where students interact on a regular basis and share in defining expectations for each other.• Assist residents with their adjustment to living with roommate(s) and floor/house residents.• Assist with the development of self-management, health, and wellness skills.• Create, plan, and implement educational and social programs• Encourage residents to get involved with and provide leadership to residential activities.• Help residents learn civility and gain an understanding of diversity.• Manage various administrative duties including incident reports and conducting rounds around the halls• Attend leadership conferences and weekly staff meetings Show less

• Receptionist - SUNY Oswego Office of Career Services

  • Feb 2017 - Jan 2018

  • Manage receptionist area by greeting visitors and responding to telephone and in-person requests for information • Serve as a central point of contact for visitors to schedule appointments with their respective career service officials. • Receive and distribute emails in a timely fashion • Support career service officials and handle extra projects as needed

• Social Media Intern - Department of Communications

  • Aug 2015 - Jan 2017

  • Attend weekly meetings to discuss timeline of events and individual tasks• Post blog entries on the SUNY Oswego Website that discuss social events on campus• Connect SUNY Oswego campus students/ prospective students with the use of social media, such as: Twitter and Instagram