Tiago Santos

Salesforce Marketing Cloud Hybrid Consultant/Developer at Step Ahead Consulting
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Contact Information
us****@****om
(386) 825-5501
Location
Cascais, Lisbon, Portugal, PT
Languages
  • Portuguese Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Professional working proficiency
  • Italian Elementary proficiency
  • French Limited working proficiency

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Francisco Martins

Excelente profissional e uma referência na sua área. Se procura resultados na web é

João Grenha

Trabalho com o Tiago desde 2005. Inicialmente como consultor na área IT e, posteriormente, na área de marketing digital. Sempre demonstrou uma conduta extremamente profissional, apresentando-se como uma pessoa séria, dedicada e sempre disponível. Pelo nível de profissionalismo e de conhecimento que lhe reconheço, não tenho quaisquer reservas em o recomendar a quem necessite dos seus conhecimentos e capacidades.

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Credentials

  • Salesforce Data Cloud Accredited Professional
    Salesforce
    Jul, 2023
    - Oct, 2024
  • Salesforce Certified Marketing Cloud Developer
    Salesforce
    Jun, 2023
    - Oct, 2024
  • Salesforce Certified Marketing Cloud Consultant
    Salesforce
    Feb, 2023
    - Oct, 2024
  • Salesforce Certified Marketing Cloud Email Specialist
    Salesforce
    Feb, 2023
    - Oct, 2024
  • Salesforce Certified Marketing Cloud Administrator
    Salesforce
    Jan, 2022
    - Oct, 2024
  • Full-Stack Web Developer
    Le Wagon
    Jan, 2020
    - Oct, 2024
  • Certified Analytics & Data Specialist
    DigitalMarketer
  • Certified Content Marketing Specialist
    DigitalMarketer
  • Certified Customer Acquisition Specialist
    DigitalMarketer
  • Certified Customer Value Optimization Specialist
    DigitalMarketer
  • Certified Digital Marketing Professional (CDMP)
    DigitalMarketer
  • Certified Ecommerce Marketing Specialist
    DigitalMarketer
  • Certified Email Marketing Specialist
    DigitalMarketer
  • Certified Optimization & Testing Specialist
    DigitalMarketer
  • Certified Search Marketing Specialist
    DigitalMarketer
  • Certified Social Media Marketing Specialist
    DigitalMarketer
  • Google Ads Search Certification
    Google
  • HubSpot Sales Software Certified
    HubSpot
  • Microsoft Certified Professional (MCP) | Networking Essentials | Windows Professional | Windows Server | Windows Server Enterprise | TCP-IP | IIS | Exchange Server | SQL Server
    Microsoft
  • Microsoft Certified Professional + Internet (MCP+I)
    Microsoft
  • Microsoft Certified Systems Engineer (MCSE)
    Microsoft

Experience

  • Step Ahead Consulting
    • Portugal
    • Information Technology & Services
    • 1 - 100 Employee
    • Salesforce Marketing Cloud Hybrid Consultant/Developer
      • Jan 2022 - Present

      • Consulting and Implementing Salesforce Marketing Cloud for multiple businesses. • Marketing Automation, Digital Marketing, Sales Funnels, E-commerce. • Consulting and Implementing Salesforce Marketing Cloud for multiple businesses. • Marketing Automation, Digital Marketing, Sales Funnels, E-commerce.

  • FrontServ
    • Portugal
    • Computer Networking Products
    • Partner | Technology Consultant
      • 2003 - Jul 2022

      • Small Multidisciplinary Team Management • Marketing Automation, E-Commerce stores, Websites, Landing Pages and Conversion Funnels development • IT Projects implementation, support and emergency repairs • Digital Marketing projects development and implementation • Analysis and elaboration of Feasibility Opinions of business projects in the scope of Digital Marketing Main customers: Consulate General of Angola | Ministry of Education | StepAhead Consulting | CEST | Dr. AVAC | Hedisa Group (Leon, Spain) | Crerital | Citelfonica (Luanda, Angola) | Rident | AgnusDei | Alinea Premium Oral Care | Clínicas Hélder Flor | Beleza na Medida | YESCAR (BOSH Car Services) | Academia Imperium | Borner Ibérica | Tudopracasa | Ofertas24 | Merry Socks Portugal | HTGI (France)| 80 Porcento Portugal | Termifrio Engineering Services | Dr.AVAC | Ciberdata | Tecmais | Espace Cannelle | Serviços PME | GNP Cycling Supplements | Zelo2000 | Fabrimar | Reward Consulting Show less

  • FLAD - Fundação Luso-Americana para o Desenvolvimento
    • Portugal
    • International Affairs
    • 1 - 100 Employee
    • Head of IT
      • 2001 - 2021

      • IT Department and Team Management • Mixed Apple / Microsoft IT Infrastructure in Client / Server Environment • User Support, Training and Monitoring • Multiple Web Projects Management and Development • Website Administration (incident resolution, updates, servers, backups) • Development and implementation of Digital Marketing strategies • Marketing Automation, Optimization of Landing Pages, Funnels and Websites for UX, UI, CRO, and Load Time • IT Department and Team Management • Mixed Apple / Microsoft IT Infrastructure in Client / Server Environment • User Support, Training and Monitoring • Multiple Web Projects Management and Development • Website Administration (incident resolution, updates, servers, backups) • Development and implementation of Digital Marketing strategies • Marketing Automation, Optimization of Landing Pages, Funnels and Websites for UX, UI, CRO, and Load Time

  • Década Informática, S.A.
    • Portugal
    • Appliances, Electrical, and Electronics Manufacturing
    • Systems Engineer
      • 2001 - 2003

      • IT audit projects (Banco Banif, Ferconsult) • IT systems implementation / management (Turbogás, Tavares Law Offices, FLAD, Ministry of Labor, Ministry of Education) • Technology capacitation project for primary schools throughout the country (Ministry of Education) • IT audit projects (Banco Banif, Ferconsult) • IT systems implementation / management (Turbogás, Tavares Law Offices, FLAD, Ministry of Labor, Ministry of Education) • Technology capacitation project for primary schools throughout the country (Ministry of Education)

  • Fabrimar, S.A.
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Systems Engineer
      • 1996 - 2001

      • Structured communications network (voice/data) implementation and management • Microsoft IT system (client-server environment) implementation, management and user support • Digital MicroVAX IT system (client-terminal environment) management and user support • Structured communications network (voice/data) implementation and management • Microsoft IT system (client-server environment) implementation, management and user support • Digital MicroVAX IT system (client-terminal environment) management and user support

Education

  • Trailhead by Salesforce
    Trailhead Ranger
  • Le Wagon
    Full-Stack Web Development Bootcamp
    2020 - 2021
  • freeCodeCamp
    Responsive Web Design and JavaScript Algorithms and Data Structures Certifications
    2019 - 2020
  • Multiple Digital Marketing courses
    2014 - 2019
  • Universidade Lusíada de Lisboa
    Computer Science Degree, Information Technology
    2009 - 2013
  • Microsoft Certified Systems Engineer (MCSE)
    2000 - 2001

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