Business Intelligence Consultant

• Sep 2021 - Present

Part-Time English Student and Part-Time other jobs within the hospitality industry

• Oct 2019 - Present

-Moved to Ireland to study English and actively studying new IT skills. Focused on specializing further in Data Analytics. -Moved to Ireland to study English and actively studying new IT skills. Focused on specializing further in Data Analytics.

Business Intelligence Analyst

• Aug 2016 - Aug 2019

Service provider of transport and fuel logistics for the company RAIZEN, SHELL brand in Brazil ● Provided BI to all companies in the LIMA group (12 branches transports and logistic of fuel, 3 fuel stations, and 1 tire renewal company).● Used SCRUM methodology, working among teams of the company to solve problems.● Successfully improved processes and helped the company get goals, with a focus on internal and external customers. Learned and fully understood the data landscape in databases and applications.● Used and developed data collection processes and reviewed and validated data.● Gathered end-user reporting and dashboard requirements.● Developed dashboards, created reports, and supported users with them.● Communicated insights to senior management and across the organisation.● Analysed data with SQL among databases of different systems. Developed dashboards with Power BI to support several departments of the company.● Developed integration projects among the company's sectors, improvement and implementation of new processes. Show less

Data Analyst

• Dec 2013 - Aug 2016

● Identified data sources, collected data, and organised data into usable formats to analyse data to find answers to specific questions and prepared reports for executive and project teams to help to make the best decision in business. Developed reports with Microsoft Visual Studio for SSRS.● Provided data Analysis with SQL among databases of different systems exporting to MS Excel reports.● Set up data infrastructure.● Developed, implemented, and maintained databases.● Assessed quality of data and removing or cleaning data.● Generated information and insights from data sets and identifying trends and patterns. Show less

System Analyst

• Jan 2011 - Nov 2013

● Supported ERP users, assisted in the routine process tour, solved system and process problems, raised requirements for improvements, and implemented new system routines in the back office (Financial, billing, accounting, supplies, logistics, asset maintenance, personnel department, and work safety).● Administered servers and database systems including performance, load balance, base growth, backups, restore, and disaster recovery routines).● Developed reports with CRYSTAL REPORTS.● Supervised the IT team (help desk, infrastructure, and development). Show less

Information Technology Infrastructure Analyst

• May 2010 - Dec 2010

● Administered the IT infrastructure, Network Racks and Switches, Structured Cabling, Telephone Services, VOIP, Dedicated Links, VPN, FIREWALL, Email Server, File Server, Virtualized Windows Servers with VMWARE, Storage, and Backup Routines in ribbon and cloud.● Used ITIL tool XMON to control and keep the entire IT infrastructure up and running, service monitoring, inventory, and service desk.● Participated in the implementation of ERP RODOPAR system specific for logistics and transportations in the headquarters and all branches of Lima Transportes Company.Achievements & Successful Projects ● Migrated the local email service to Google GMAIL.● Implemented specific RODOPAR ERP for transport and logistics.● Successfully deployed VMWARE ESXi 4.1. Show less

Information Technology Support Consultant

• Jan 2008 - Apr 2010

Provided ICT service and support to several offices and businesses of different industries. Supported client's in technical support, infrastructure support, implementation of new ICT infrastructures, server maintenance (Windows Server, AD, DNS, file server, email, and antivirus), and CCTV systems implementation. Provided ICT service and support to several offices and businesses of different industries. Supported client's in technical support, infrastructure support, implementation of new ICT infrastructures, server maintenance (Windows Server, AD, DNS, file server, email, and antivirus), and CCTV systems implementation.

Information Technology Infrastructure Analyst

• Jun 2003 - Dec 2007

Built and maintained the hardware and software components of the employer’s IT network of 1 thousand machines. Supported servers, routers, PCs, and other equipment need to be set up or fixed. Built and maintained the hardware and software components of the employer’s IT network of 1 thousand machines. Supported servers, routers, PCs, and other equipment need to be set up or fixed.