Experience

FLOUR Consulting | Business & Service Design

• Portugal
• Design Services
• 1 - 100 Employee

• Service designer / UX researcher / UX designer

  • Jun 2016 - Present

  Designing end-customer and business foundations to drive service and product development. Always providing customer perspectives for the challenges given, discovering, questioning and designing innovative ways. Designing end-customer and business foundations to drive service and product development. Always providing customer perspectives for the challenges given, discovering, questioning and designing innovative ways.



Associação Futebol Lisboa

• Lisbon Area, Portugal

• Football Referee

  • Dec 2008 - Present



Celfocus

• Portugal
• IT Services and IT Consulting
• 700 & Above Employee

• Business Design

  • Jul 2014 - May 2016

  Designing new perspectives and people-centred answers for complex organizational challenges, involving multiple areas, helping to reach a common understanding across those different teams and personalities, using facilitation skills with a set of proprietary tools. Creating tools to facilitate the work of functional analysis team's in projects. Designing new perspectives and people-centred answers for complex organizational challenges, involving multiple areas, helping to reach a common understanding across those different teams and personalities, using facilitation skills with a set of proprietary tools. Creating tools to facilitate the work of functional analysis team's in projects.



Calouste Gulbenkian Foundation

• Portugal
• Non-profit Organizations
• 200 - 300 Employee

• Event Staff

  • Oct 2011 - Oct 2014

  Event support manager Event support manager



IADE

• Portugal
• Higher Education
• 200 - 300 Employee

• UX Investigator

  • Apr 2014 - Jun 2014

  Lecture and support graduations and masters students in EyeTracking technology Manage UNIDCOM's website. Collect and analyse data to UNIDCOM. Lecture and support graduations and masters students in EyeTracking technology Manage UNIDCOM's website. Collect and analyse data to UNIDCOM.



Portugal Telecom

• Portugal
• Telecommunications
• 700 & Above Employee

• UX Trainee

  • Oct 2013 - Apr 2014

  Internship to write my master's thesis in Usability & Digital Advertising Internship to write my master's thesis in Usability & Digital Advertising