Experience

VIPcare
• United States
• Hospitals and Health Care
• 100 - 200 Employee
• EHR Conversion Analyst

  • Oct 2022 - Present


Indiana Health Information Exchange

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Systems Integration Team Lead, CSPO

  • Nov 2021 - Oct 2022

  Pre-Sales: Work with internal and external stakeholders to provide analysis, technical scoping, and coordination for new service requests and future conversions/implementations, making sure plans are aligned with requirements and business objectives for the quarterly goals and individual project milestones.Product Ownership: Organize, manage, and run refinements to support the implementation team by prioritizing the product backlog and creating user stories In Agility/V1. Coordinate with Scrum Master to ensure readiness for sprint planning. Communicate and assist Project Managers with technical notes, background, and discovery documentation of previous IHIE implementations, timelines, and vision of future projects to refine processes, identify areas of improvement, answer questions, clarify requirements, and support the project team through the sprint. Advocate scrum values within the systems integration team and across the organization.Analysis & Implementation: As the internal systems integration expert, create all process and training documentation on processes, roles and responsibilities, and technical steps. Lead and support multiple teams to identify knowledge gaps, and work with the Systems Integration Manager to develop training plans to build team skill sets. Train all new hires. Review and complete HL7 message analysis against IHIE HL7 message specifications and 2.5.1 HL7 standard using Postgres Servers and RMRS Oracle Databases. Mentor and assist Systems Integration Analysts on implementations. Perform root cause analysis and problem reporting. Communicate data subject matter expertise to clients as needed through weekly project calls. Provide direction to all team members to maintain quality standards in training and execution. Step in as lead analyst to complete IHIE customer EMR conversions such as EPIC, Cerner, Meditech, Atlas, Nextgen, athenaNet, etc., COVID-19, and ELR MU2 implementations. Show less

• Systems Integration Analyst II

  • Jul 2018 - Nov 2021

  Make recommendations for solutions, issue resolution, process improvement, and provide direction to other team members to facilitate their learning and execution of tasks. Create training plans for all new team members. Monitor data flowing into and out of IHIE systems for any issues including structural data problems, data quality, and application display problems. Responds to tier 2 support requests and assists teammates as needed. Lead an internal company MVP as PM and lead analyst to improve data integrity. Created documentation of both processes and findings, trained others to assist, and both directing/assisting others and ownership of the work product and process. Show less

• Systems Integration Analyst I

  • Dec 2014 - Jul 2018

  The Indiana Health Information Exchange operates the nation’s largest health information exchange, providing a secure and robust statewide health information technology network that connects over 90 hospitals, long-term care facilities, rehabilitation centers, community health clinics and other healthcare providers in Indiana. This network serves an area with a population of about six million people and over 25,000 physicians throughout the country.As a Systems Integration Analyst, I configure, test, validate, and implement HL7 clinical messaging software that utilizes the Mirth Connect HL7 interface engine connected to Oracle and PostgreSQL databases. I monitor HL7 data flowing into and out of IHIE systems for any issues including structural data problems, data quality, and application display problems as well as communicate solutions and educate physician clients as needed. I also coordinate “go-live” implementations of EHR web interfaces with established physicians, EMR vendors, and HL7 healthcare providers Show less



Apple

• Indonesia
• Software Development
• 1 - 100 Employee

• Specalist

  • Oct 2011 - Dec 2014

  Provided solutions and expertise to Apple customers. Delivered dynamic customer service on new products and features. Received excellent feedback in reviews and consistently exceeded expectations. Worked as preservation and operation specialist creating work orders for the store, planned meetings/events and produced weekly reports for store metrics. Member of the workshop team that taught customers how to utilize and personalize their devices; received best presenter award. Member of the visual team. Show less


Aeropostale
• United States
• Retail
• 700 & Above Employee
• Merchandise Flow Leader

  • Oct 2009 - Jan 2012