Experience

Deluxe Payroll

• United States
• Financial Services
• 1 - 100 Employee

• Client/Payroll Service Specialist

  • Jun 2016 - Present

  • Maintains payroll information by collecting, calculating, and entering data into the applicable applications i.e. My Paycenter and EOS (Employer Onboarding System) • Manage workflow to ensure all payroll transactions are processed accurately and timely • Export date from EOS and import that data into My Paycenter • Update Billcom application daily as information is received, reviewed and changed • Research/resolve missing supporting documentation to complete set-up process • Prepare internal payroll reporting • Maintains payroll operations by following policies and procedures • Contributes to team effort by being a Team Player. Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Supervisor

  • Oct 2011 - Present

  • Managing and assist with stock and receiving items • Provides quality Customer service by effectively communicating with Customers • Answer questions; locate and retrieve merchandise, provide assistance concerning prices and product availability of various departments • Ensures adherence to standards and policies for cold chain compliance, product rotation, sell-by dates, and expiration to ensure quality and freshness. • Ensures adherence to food safety and handling procedures • Able to use meat slicer, deep fryer and rotisserie oven. • Performed Supervisory functions for the cashiers, cart pushers, door greeters, and stockman • Training new Employees Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Operations Specialist

  • Mar 2012 - Feb 2016

  • Reconcile and balance an average of 10+ Outsourced Cash Vaults on a daily basis. • Manage and balance 30+ General Ledger (Federal Reserve) accounts • Research and investigate commercial deposit and change order research cases. • Cross Train other associates on various functions throughout the department. • Administrative Duties including but not limited to, filing, answer phones, assisting clients with concerns, questions, etc. • Review and Analyze refinance mortgages from file referred to closing • Communicate with insurance company daily • Worked with other co-workers to insure the team meet monthly and daily goals • By understanding multiple products, I provided seamless delivery of services • Investigated/Resolve a wide variety of issues and requests that included but not limited to gathering additional information, setting expectations and working with other support organizations to fulfill the request • Maintain and track outstanding servicing requests and provides thorough follow up Show less



Amtec, LLC

• Telecommunications
• 1 - 100 Employee

• Administrative Clerk/Payroll

  • Sep 2009 - Dec 2011

  • Assist with HR needs such as applicants, new hire paperwork, change of status forms, termination paperwork and payroll. • Verify and reconcile CODs (cash, check, money, orders) on a daily basic • Answer phones and direct calls professionally • Assist in reconciling CUA to reverse billing invoice • Labor and sales adjustments research and correction • Using Access to track all incomplete jobs that need to be verified by Supervisor • Dispatching field techs to and from jobs • Logging in cable boxes, cable modem, HD boxes Show less



Well Fargo Bank

• Columbia, Maryland

• Default Security Analyst II

  • Apr 2007 - Aug 2009

  • Review, analyze and approved claim for loss packages for reasonableness. • Reconcile Loss Tracking • Communicate with the Servicer in order to obtain missing supporting claim for loss documentation. • Update DDA application daily as information is received, reviewed and changed as it relates to loss claims. • Insured the servicer adhere to established controls and procedures as it relates to the claim for loss/Delinquency Reporting. • Providing corrective information to servicers; communication of information to internal customers; evaluate servicer performance to ensure compliance with stated agreements. • Load and Processed Delinquency Report Files by logging, tracking and reviewing delinquency reports received from the servicers. • Using Excel spreadsheet to maintain receipt of the delinquency reports monthly Show less