Institutional Research Liaison

• Apr 2021 - Present

Institutional Research Communications Assistant

• Jul 2019 - Mar 2021

• Created & disseminated key IR communications (newsletters, infographics, reports, training videos, etc.)• First point of contact and monitor for inquiries through multiple communication channels (email, phone, in-person, online, etc.)• Provided support to data users, facilitating access and interpretation of available analytics used for operational decision-making.• Interpreted survey results and communicates data findings to stakeholders.• Helped direct various complex data requests to the appropriate team or analysts, ensuring appropriate approvals and information is collected prior to completing requests.• Supported the Director with administrative tasks as required. Show less

Institutional Research Student Assistant

• May 2018 - Apr 2019

- Provided support for research and senior analyst work - Completed 35 projects, most of which were completed ahead of schedule - Proposed and created summary visualizations of AVP 200-page report which were used in executive meetings to determine improvements for Capilano University - Made suggestions to team based on own research on how to improve student experience, some suggestions were implemented Fall 2018. - Created organizational system for ad hoc request tracking -Trained on SPSS and Blue Show less

Opinions Editor

• Jun 2017 - May 2018

- Delivered fresh story pitches weekly - Commissioned & edited contributor pieces for my section, ensuring quality & engagement - Wrote for other sections of the paper - Worked as a team with other editors to meet deadlines - Coordinated interviews with a diverse range of people - Delivered fresh story pitches weekly - Commissioned & edited contributor pieces for my section, ensuring quality & engagement - Wrote for other sections of the paper - Worked as a team with other editors to meet deadlines - Coordinated interviews with a diverse range of people

Coordinator of Good Media

• May 2017 - Jul 2017

- Fielded administrative e-mails - Researched information for client projects - Pitched to both local and international media as assigned - Provided media with pertinent information for client stories - Collected client media coverage - Posted and engaged with communities on Conscious PR Inc.’s and clients’ social media networks - Wrote engaging posts for clients’ blogs and a weekly guest blog on the Conscious PR website - Gathered statistics and other information for clients’ social media analytics reports Show less

Senior Sales Associate

• Oct 2015 - Apr 2017

- Engaged customers and read body language to determine appropriate approach - Utilized training in skin care, ingredients, emotive language, and company history to interest and excite customers while meeting sales targets - Authorized to open and close the shop - Engaged customers and read body language to determine appropriate approach - Utilized training in skin care, ingredients, emotive language, and company history to interest and excite customers while meeting sales targets - Authorized to open and close the shop

Cosmetician

• Nov 2013 - Oct 2015

*Sales competition winner, sold twice as much product as coworkers in 30 days* - Engaged customers, utilized knowledge and training of skin care and cosmetics to meet the customer’s needs while simultaneously meeting sales targets. - Handled the sales transactions at the register with knowledge of how to handle returns, price adjustments, and coupons. - Trained to give makeovers while recommending relevant products. - During slow moments put away stock, cleaned and dusted shelves and displays. Show less

Brand Ambassador

• Sep 2012 - Oct 2013

- Greeted and engaged customers with an elevated customer service approach - Utilized knowledge and training of clothing, fabrics, and sales to meet the customer’s needs while simultaneously meeting sales targets. - Handled sales transactions at the register with knowledge of how to handle returns, exchanges, coupons, and potential theft. - During slow moments folded clothing and tidied displays. - Greeted and engaged customers with an elevated customer service approach - Utilized knowledge and training of clothing, fabrics, and sales to meet the customer’s needs while simultaneously meeting sales targets. - Handled sales transactions at the register with knowledge of how to handle returns, exchanges, coupons, and potential theft. - During slow moments folded clothing and tidied displays.

Sales Associate

• Oct 2012 - Jan 2013

Sales Associate

• Nov 2008 - Dec 2008