Experience

Trader Joe's

• United States
• Retail
• 700 & Above Employee

• Mate

  • Sep 2021 - Present

• Assistant Store Manager

  • Sep 2021 - Present

• Assistant Store Manager

  • Sep 2021 - Sep 2021



Vans, a VF Company

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Aug 2019 - Sep 2021

  Provide leadership and direction to the store staff and successfully execute company visions and values under the direction of the Store Manager. Assist in maintaining optimal staffing levels, recruiting, hiring, educating, and motivating a team of brand advocates who in turn inspire the customer Setting examples for customer engagement that exceeds industry standards. Impact the business and maximize store profitability by assisting in controlling expenses, protecting company assets, and by ensuring that store standards and processes for customer care, merchandising, operations, sustainability, and community participation are consistent and well executed. Promote youth culture and creative self-expression to all internal and external customers.Training/ Coaching new hires Scheduling Opening/ Closing proceduresOperationsVisual Merchandising Brand Experience/ Customer Service

• Operation / Supervisor

  • Oct 2017 - 2021

  Supervisor Opening/ Closing storeOperations Training New HiresScheduling Loss Prevention Awareness Meet / Greet ClientsLead the team on the sales floorPrioritizes customer satisfactionDrives sales goals through customer engagementFocuses on active listening as a core sales principal



AG Jeans

• United States
• Retail Apparel and Fashion
• 200 - 300 Employee

• Floor Supervisor / Sales Team Lead

  • May 2017 - Oct 2018

  Experience Lead Sales Associate with strong track record in exceeding company revenue goals. Adept at developing sales associate schedules developing detailed reporting spreadsheets and training sales associates to sell more efficiently. Specializes in technology sales and the sale of support services. Experience Lead Sales Associate with strong track record in exceeding company revenue goals. Adept at developing sales associate schedules developing detailed reporting spreadsheets and training sales associates to sell more efficiently. Specializes in technology sales and the sale of support services.



Saks Fifth Avenue

• United States
• Retail
• 700 & Above Employee

• Brand Ambassador Ag Jeans

  • May 2016 - May 2017

  Achieved and exceeded personal and company wide sales goalsAdministered high level of customer serviceCreated strong customer relationships to ensure repeat clientsTargeting my monthly / yearly goal for the brand

• Fashion Consultant Designer Wear RTW

  • Sep 2015 - May 2016

  Achieved and exceeded personal and company wide sales goalsAdministered high level of customer serviceCreated strong customer relationships to ensure repeat clients



Brooks Brothers

• United States
• Retail
• 700 & Above Employee

• Supervisor \ Fashion Consultant

  • May 2011 - Mar 2015

  Implemented opening and closing proceduresFollowed up with daily administrative tasks (i.e. emails, bank deposits)Mediated employee to employee conflictAided in the organization of departmental events and activities Implemented opening and closing proceduresFollowed up with daily administrative tasks (i.e. emails, bank deposits)Mediated employee to employee conflictAided in the organization of departmental events and activities



Lord + Taylor

• Retail
• 700 & Above Employee

• Loss Prevention

  • Nov 2003 - Mar 2011

  ● Conducted surveillance to detect loss within a store environment and made recommendations for ways to prevent continued loss● Oversaw and implemented security checks storewide.● Facilitated safety inspections and communicated all risks to Management.● Participated in the training of new hires to address the areas all policies, procedures and information pertaining to loss prevention.● Oversaw in store shortage reduction program, worked in partnership with departments storewide. ● Responsible for heightening store Loss Prevention awareness.● Utilized CCTV equipment.● Used the latest in advanced interviewing and interrogation techniques.● Identified, observed and apprehend individual(s) for committing theft.● Studied and gained knowledge of state laws and statutes as related to the crime of shoplifting and apprehensions● Investigated and controlled internal theft● Used strong verbal and written communication skills with team management, employee's, law enforcement and customers.



Le Parker Meridien Hotel

• Security (overnight)

  • Jan 2008 - Aug 2010

  ● Patrolled hotel property to ensure the safety of guests and employees and to protect all hotel assets.● Managed house calls, assisting guests and employees with respect security and hotel operations.● Oversaw all investigations of crimes committed against property, guest and personnel.● Assisted sick and injured guests and employees, ensuring documentation and disposition of reports. ● Patrolled hotel property to ensure the safety of guests and employees and to protect all hotel assets.● Managed house calls, assisting guests and employees with respect security and hotel operations.● Oversaw all investigations of crimes committed against property, guest and personnel.● Assisted sick and injured guests and employees, ensuring documentation and disposition of reports.