Experience

Q Industries

• Australia
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Sales Administrator

  • Mar 2022 - Present

  - Compilate customer lists of events, send emails and note all confirm to notify with relevant departments - Monitoring employee productivity and providing constructive feedback and coaching - Follow-up, inform clients & collect documents for filing after receiving. - Pass on information from upper management to employees and vice versa. - Prepare and submit reports per sales request. - Liaise with Customer on Quotation, Samples, Orders and Deliveries. - Update & follow up comments from customers to note on report to update salesmen. - Check and contact with customers from different platforms under QH Distribution (Website, Voicemail, Mail, etc.) - Coordinate and follow up on tasks related to other departments. - Organize and ensure proper execution of Secretarial Tasks of Sales Department (Documents, Catalogs, Pictures, Price Lists etc.) and support Sales Team assistance of daily tasks. Show less



Ganic Co.Ltd

• Personal Assistant to Director

  • Jul 2021 - Present

  - Secretarial tasks: • Manage diaries and organize meetings and appointments, validate meeting requests with BOD from internal and external people before arrangements. • Prepare for meetings, set up & remind in advance, take meeting minutes. • Manage tasks, ensure the execution of tasks that standards are consistent. • Receive informations, instructions from superior to departments and supervise the implementation. • Monitor the progress of the company's work, human resource-related tasks • Draft and check informations in contracts before submitting it for signing. • Maintain required records, files and documents. - Translation and Interpretation: • Explain emails/ documents/ legal documents from BOD to employees or external parties when needed for full and accurate understanding before their signing. - Communication and Coordination: • Lead some internal events (if any). • Representative of the Director makes decisions when necessary (issues arise small), monitor progress, work efficiency. • Maintaine good communication and working relationships with all company departments. Show less



California Fitness & Yoga Centers Vietnam

• Vietnam
• Wellness and Fitness Services
• 1 - 100 Employee

• Customer Service Officer

  • Nov 2018 - Jul 2021

  - Receive comments and feedback from members directly or indirectly (if any). - Check out problems that arise in the center and coordinate solving with related departments. - Make incidents report (if any). - Join and write weekly meeting reports with managers. - Receive comments and feedback from members directly or indirectly (if any). - Check out problems that arise in the center and coordinate solving with related departments. - Make incidents report (if any). - Join and write weekly meeting reports with managers.



Häagen-Dazs Shops

• United States
• Restaurants
• 400 - 500 Employee

• Customer Services

  • May 2018 - Oct 2018

  - Receive comments and feedback from consumers. - Raise up some ideas and improvement report to service quality. - Make sure achieve target of production everyday. - Sale revenue report of end shift. - Receive comments and feedback from consumers. - Raise up some ideas and improvement report to service quality. - Make sure achieve target of production everyday. - Sale revenue report of end shift.



Hoa Hoc Tro Magazine

• Book and Periodical Publishing
• 1 - 100 Employee

• Collaborators

  • Aug 2013 - Dec 2016

  - Got some ideas to build layout of the article. - Prepared for presentation and writing. - Got some ideas to build layout of the article. - Prepared for presentation and writing.