Experience

Curblue

• Curaçao
• Retail
• 1 - 100 Employee

• Purchasing, Administration, Logistics

  • Feb 2021 - Present



Platform Future Islands

• Willemstad, Curacao

• Reporter

  • Nov 2021 - Present



Bayside Boutique Hotel

• Curaçao
• Hospitality
• 1 - 100 Employee

• Hotel Operations

  • Feb 2021 - Jul 2021

  Started working parttime at Bayside and parttime at CurBlue, but in August continued working at CurBlue fulltime. Started working parttime at Bayside and parttime at CurBlue, but in August continued working at CurBlue fulltime.



BijBlauw

• Curaçao
• Hospitality
• 1 - 100 Employee

• Front Office Manager

  • Aug 2017 - Jul 2020

  - Guest services (including but not limited to, concierge services) - Managing day-to-day Hotel operations (Reception and Housekeeping) - Personnel planning and training - Purchasing (including but not limited to, supply control and maintaining contact with suppliers) - Reservations & Revenue - Financial reports Unfortunately lost my position due to the COVID-19 pandemic. - Guest services (including but not limited to, concierge services) - Managing day-to-day Hotel operations (Reception and Housekeeping) - Personnel planning and training - Purchasing (including but not limited to, supply control and maintaining contact with suppliers) - Reservations & Revenue - Financial reports Unfortunately lost my position due to the COVID-19 pandemic.



The Office Operators

• Netherlands
• Real Estate
• 1 - 100 Employee

• Customer Service Representative

  • Apr 2016 - Jun 2017

  - Hostess (Hospitality desk WTC Schiphol Airport - main reception); welcoming and assisting guests, informing guests, planning and organizing activities and events at the WTC. - Receptionist (Business & Conference Center); telephone handling, (e-)mail handling, welcoming and assisting guests, creating a bi-monthly update for tenants. - Banqueting operations meeting rooms, including technical issues and catering. - General responsibilities; supply management, personnel planning, training new colleagues, follow up sales calls, meeting room planning, contact with suppliers, daily checking of facility related matters at the offices and meeting center, attending to all requests of the tenants.



Young Label

• Amsterdam Area, Netherlands

• Unit Manager / Bartender/ Hostess

  • Oct 2012 - Jun 2017

  Young Label is an employment agency specialized in hospitality. I was responsible for numerous tasks, below an overview of various performed duties: - Unit Manager in the ArenA | Footbal matches, events (Holi Festival of Colours amongst many others) and concerts (Robbie Williams amongst many others). - Bar employee events | Masters of Hardcore - Den Bosch, Free Festival - Almere, Back in the House Festival - Amsterdam, amongst others. - Waitress | Various locations. - Hostess | HORECAVA 2012



Conservatorium hotel

• Netherlands
• Hospitality
• 100 - 200 Employee

• Restaurant Hostess

  • Apr 2014 - Mar 2016

  - Assisting guests- Reservations (via various channels)- Telephone and e-mail handling- Guest contact during stay- Informing guests, about the city and history of the hotel for example- Creating the seating plan- Supply management of office supplies- Training/instructing (new) staff - Assisting service in the Brasserie & Lounge- Maintaining communication between hotel departments to ensure guest satisfaction

• Guest Service Center Agent

  • Jun 2015 - Aug 2015

  - Telephone handling (multiple line) - E-mail handling- Sending (international) mail and packages- Processing room service orders- Complaint handling- Tracking Lost and FoundI have joined the Guest Service Centre Team for a only a brief period, because I felt that I was not able to perform my regular job up to standard during the last weeks of my pregnancy.



Escape Caffé

• Food and Beverage Services

• Restaurant Supervisor

  • Sep 2013 - Mar 2014

  - Supervising day-to-day operations (restaurant, terrace and events) - Training staff - Inventory control - Supervising day-to-day operations (restaurant, terrace and events) - Training staff - Inventory control



Lloyd Hotel

• Netherlands
• Hospitality
• 1 - 100 Employee

• Revenue Management Intern

  • Jan 2013 - Jul 2013

  - Updating roomrates and availability OTA's through RateTiger. For a brief moment Siteminder - Weekly forecasting for the Lloyd Hotel & Cultural Embassy and Hotel the Exchange. - Creating a manual to benchmark both hotels using STR Global and HotelCompSet from MKG Group - Reservations, using IDPMS by Hotelconcepts - Assisting Restaurant 'Snel' and banqueting operations (breakfast, lunch, diner, meeting, events) - Assisting Front Desk operations - Assisting Housekeeping operations



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 700 & Above Employee

• Food & Beverage Intern | Le Meridien Phuket Beach Resort

  • Jun 2012 - Sep 2012

  I was responsible for numerous tasks related to the large F&B operation of Le Meridien Phuket Beach Resort. I've had the opportunity to experience all ten F&B Outlets, but was primary focused on Portofino and the Beach Barbecue. For both restaurants I was hostess, but also served the guests with great dedication. I was also responsible for smaller projects; menu translations for all the restaurants, amongst others. I attended the daily F&B operation meetings and was allowed to observe the Head of Department meetings every other week.



Landgoed Duin & Kruidberg

• Netherlands
• Hospitality
• 1 - 100 Employee

• Food And Beverage Intern

  • Jun 2011 - Aug 2011

  Banqueting operations Banqueting operations



Café/ Restaurant De Kroon

• Amsterdam Area, Netherlands

• Waitress / Head Bartender

  • May 2010 - Apr 2011



Brasserie de Waterkelder

• Amsterdam Area, Netherlands

• Waitress

  • May 2007 - May 2009