Experience

The Odys Boutique Hotel

• Vietnam
• Hospitality
• 1 - 100 Employee

• Marketing Communications Manager

  • Aug 2019 - Present

  Direct the company’s overall marketing and strategic planning – execution programs, and corporate communications towards the successful promotion of the its core products & servicesAnalyze regular hospitality / F&B industry market researches Develop short term & long term marketing strategies to promote The Odys Brand as well as produced the brand identity & POSM Develop creative ideas for social media & marketing campaigns Collaborate with partners/suppliers to organize social and networking events, work with KOL influencers to promote the brand Develop & oversee Customer Relationship Management & Customer Loyalty program Show less



HAL GROUP

• Vietnam

• Operations Manager

  • Aug 2015 - Present

  HAL GROUP specialized in distributing skincare & bodycare products including brands as Bvlgari, L'occitane, Clarins, Sysley, Pandora and also a new fashion brand: CALLIOPE As Operations Manager of CALLIOPE in Vietnam my key duties was to manage the retail operations and support strategic decisions, implement sales and marketing activities and ensure planned revenues are achieved whilst working within budgeted costs. Drive the growth of CALLIOPE fashion brand in VN by developing, executing and managing brand, product & marketing strategies and tactics. Work closely with leadership to develop and execute company strategies. Show less



Galaxy Communications, Vietnam

• Vietnam
• Advertising Services
• 1 - 100 Employee

• Communication Account Manager

  • May 2021 - Jan 2023

  Provide communications solutions and services for international and domestic companies/major projects (Heineken, Uniqlo, ASUS, Rolex, Dyson, etc.) Manage client expectations & communicate with clients daily Develop & manage strategic planning for communication projects, including concept proposals, plan implementation, evaluation mechanism, human resource execution, budget & timeline Oversee & direct PR/Communication campaigns to align with brand's direction Efficiently & effectively plan and manage events (e.g. press conferences, media gatherings, product launches, activations, etc.) Be responsible for working & developing close relationship with the media Supervise supporting staffs with training and coaching sessions as well as suppliers & sub-contractors management Show less



L'Oréal

• France
• Personal Care Product Manufacturing
• 700 & Above Employee

• Marketing Management Trainee

  • Jun 2015 - Aug 2015

• Merchandising Intern - L'Oréal Professionnel

  • Jan 2015 - Jun 2015

  Enhance and strengthen L’Oréal Professionnel ‘s brand image via flagship salon visual merchandising Elaborate innovative Merchandising Tools for 2015Support Merchandising Manager with all merchandising tasksCollaborate with suppliers for designing & producing of merchandising tools as well as salon’s constructionSupport with visual merchandising guidance & training to sales team



St. John Knits

• United States
• Retail Luxury Goods and Jewelry
• 300 - 400 Employee

• Marketing and Promotions Intern

  • Oct 2014 - Dec 2014

  Participated in event planning and execution Created spreadsheets for event and sales analysis Supported marketing team with daily tasks Provided administrative support Supported fashion office with inventory management and shipments Participated in event planning and execution Created spreadsheets for event and sales analysis Supported marketing team with daily tasks Provided administrative support Supported fashion office with inventory management and shipments



Bank of America

• United States
• Banking
• 700 & Above Employee

• Bank Teller

  • Nov 2013 - Dec 2014

  • Process routine account transactions accurately and efficiently accordance with policies & procedures • Demonstrate core values in all actions to provide excellent customer service • Handle loan payments and cash checks • Connect with customers through referrals of bank products and services • Balance currency and cash box at the end of each shift • Process routine account transactions accurately and efficiently accordance with policies & procedures • Demonstrate core values in all actions to provide excellent customer service • Handle loan payments and cash checks • Connect with customers through referrals of bank products and services • Balance currency and cash box at the end of each shift



Hollister Co.

• United States
• Retail
• 700 & Above Employee

• Visual Assistant Manager

  • Sep 2012 - Sep 2013

  • Recruit, train and develop talents • Ensure the execution of company standards • Maximize sales within store by providing quality shopping experience • Control payroll hours • Manage inventory • Achieve store shrinkage goals • Visual merchandising updates and floor-sets in accordance to standards • Open and close store • Recruit, train and develop talents • Ensure the execution of company standards • Maximize sales within store by providing quality shopping experience • Control payroll hours • Manage inventory • Achieve store shrinkage goals • Visual merchandising updates and floor-sets in accordance to standards • Open and close store



Abercrombie & Fitch Co.

• United States
• Retail
• 700 & Above Employee

• Model

  • Oct 2011 - Jan 2012

  protect and project the image of the brand through personal style providing customer service maintaining presentation standards protect and project the image of the brand through personal style providing customer service maintaining presentation standards



Kumon North America, Inc.

• United States
• Education Administration Programs
• 700 & Above Employee

• Office Administrator

  • 2011 - 2012

  Front desk receptionist (Check-in/Check-out) Enroll new students to program Assist parents for questions they may have Data filing and bookkeeping Teaching/Grading children on occasions Front desk receptionist (Check-in/Check-out) Enroll new students to program Assist parents for questions they may have Data filing and bookkeeping Teaching/Grading children on occasions



The TJX Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Merchandise Associate

  • Nov 2008 - Feb 2009

  Performed merchandising tasks to drive sales and provided great customer service Expedited receiving and processing of all merchandise Performed markdowns and ticket sweeps Processed sales transactions according to standards Performed merchandising tasks to drive sales and provided great customer service Expedited receiving and processing of all merchandise Performed markdowns and ticket sweeps Processed sales transactions according to standards