Experience

xolve branding

• Vietnam
• Business Consulting and Services
• 1 - 100 Employee

• Account Executive

  • Sep 2023 - Present

  Ho Chi Minh City Metropolitan Area 1/ Account/Project management: - Communicating and consulting to make sure the client understands the creative process - Arranging working schedules, meetings, and liaising with clients. - Building strong client relationships to maintain old business and acquire new customers - Collaborating with various internal departments to ensure that they fulfill all customer requests - Resolving complaints and keeping track of all processes that pertain to the client’s desires -… Show more 1/ Account/Project management: - Communicating and consulting to make sure the client understands the creative process - Arranging working schedules, meetings, and liaising with clients. - Building strong client relationships to maintain old business and acquire new customers - Collaborating with various internal departments to ensure that they fulfill all customer requests - Resolving complaints and keeping track of all processes that pertain to the client’s desires - Disclosing project or campaign details to the client and all team members - Taking part in quality control of all work before submitting to clients - Monitoring the whole creative process and working closely with the creative team to guarantee each of the projects are on schedule - Staying on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs. - Generating progress reports to give to clients and higher-ups within the organization. - Identifying upsell, cross-sell, and renewal opportunities and communicating with the leadership team regularly. - Maintaining updated knowledge of company products and services. - Contributing to continuously improving the company‘s services. - Administration tasks that will help to keep campaigns well-managed and organized. 2/ Communication and public relations: - Collaborating with other departments including Marketing, Strategy, Content, Account, and third-party contractors such as printing vendors, photographers, web developers, and animators to drive up standards of digital creativity - Assisting photography and videography production. Show less

• Account Intern

  • Mar 2023 - Jun 2023

  Ho Chi Minh City Metropolitan Area