Riley Williams
Account Specialist at The NPD Group- Claim this Profile
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Italian Elementary proficiency
Topline Score
Bio
Experience
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The NPD Group
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United States
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Market Research
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700 & Above Employee
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Account Specialist
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Jul 2022 - Present
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Market Analyst
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Jun 2021 - Jul 2022
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[solidcore]
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United States
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Wellness and Fitness Services
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300 - 400 Employee
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Pro Coach
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Jan 2021 - Present
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lululemon
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Canada
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Retail
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700 & Above Employee
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Store Inventory Lead
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Oct 2020 - Jun 2021
• Responsible for all product/inventory management at the store; oversaw all product related tasks resulting in an efficient business.• Selected to represent the Georgetown location in the DC-Metro Diversity and Inclusion company-wide initiative. • Accountable for the experience of the team and the guests by overseeing the level of technical education on the floor, ensuring that every guest received an outstanding experience, and spoke authentically about the product and community.
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Key Leader
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May 2019 - Jun 2021
• Strategically managed day-to-day operations of the sales floor by prioritizing and adapting to daily business needs, giving feedback and direction when needed, so that daily sales goal was reached.• Managed a team of 10+ employees on the floor and ensured that communication is utilized effectively so that all service needs were met. • Facilitated diversity and inclusion development by creating engaging training for all team members, which ensured a safe space for employees to express themselves.
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Educator
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Nov 2018 - May 2019
• Established relationships with local entrepreneurs to collaborate on a new campaign launched by the company, which resulted in an increase in men’s product sales. • Recruited a diverse team that prioritized guest experience; onboarded and trained new staff resulting in new team members successfully fulfilling their job requirements.• Oversaw storeroom and actively maintained inventory so that product was meticulously organized, which allowed employees to efficiently do their job.
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Madewell
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United States
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Retail Apparel and Fashion
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700 & Above Employee
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Sales Associate
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Oct 2018 - Jan 2019
• Engaged in training new employees so that company processes were executed correctly, which allowed for the business to run smoothly. • Processed new shipment of product and completed visual merchandising so that the brand enticed guests, thereby increasing sales and conversion. • Engaged in training new employees so that company processes were executed correctly, which allowed for the business to run smoothly. • Processed new shipment of product and completed visual merchandising so that the brand enticed guests, thereby increasing sales and conversion.
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Two Brothers Coffee Brew & Eatery
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Brighton, Michigan
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Barista
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Mar 2017 - Aug 2018
• Trained multiple new hires in the processes of the business and the responsibility of opening and closing the shop. • Established and maintained rapport with staff members and customers to create an enjoyable experience. • Trained multiple new hires in the processes of the business and the responsibility of opening and closing the shop. • Established and maintained rapport with staff members and customers to create an enjoyable experience.
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Barton Hills Country Club
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United States
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Recreational Facilities
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1 - 100 Employee
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Head Lifeguard
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Jul 2015 - Aug 2017
• Served as the onsite supervisor in pool manager’s absence.• Taught private adolescent swim and dive lessons.
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Swim Coach
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May 2017 - Jul 2017
• Managed 30+ swimmers, developed and ran practices, determined race selections.
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My Urban Toddler
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Ann Arbor, Michigan
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Sales Associate
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Sep 2016 - May 2017
• Assisted customers to find product that best fit their needs and kept the store clean and organized. • Assisted customers to find product that best fit their needs and kept the store clean and organized.
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CEI Group LLC.
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United States
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Construction
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1 - 100 Employee
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Office Secretary
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Jun 2015 - Aug 2015
• Assisted in general secretary work, such as filing and project organization. • Assisted in general secretary work, such as filing and project organization.
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Education
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The George Washington University
Bachelor's degree, Anthropology/Entrepreneurship -
CIEE Council on International Educational Exchange (Rome)