Experience

University of St. Thomas (TX)

• United States
• Education Administration Programs
• 200 - 300 Employee

• Assistant Director

  • Jun 2019 - Present

• Financial Aid Counselor

  • Nov 2009 - Jun 2019

  Administration of Federal Direct PLUS loans, and Alternative/Private loans.Calculating eligibility, awarding and Loan modifications per Federal and Institutional regulations. Transmits loan records and maintaining records and funds.Resolving loan issues / problem solvingCounsel students and their families regarding financial aid eligibility, assistance programs available, and their rights and responsibilities associated with those programsUtilize & process professional judgment to evaluate changed circumstancesVerification processingProfessional Judgment processingManage TEACH Grant programVerify Financial Aid applicants for completeness, enrollment status, academic progress, etc.Provide support to the other financial aid professionals and promote a cross-trained student-centered atmosphereAssist with the distribution of information on various financial aid programs available to students; conduct financial aid presentations on campus and in the communityPerforms all other duties as assigned.Functions and skills required knowledge in PeopleSoft, U.S. Department of Education: Common Origination and Disbursement (COD), EDConnect, Microsoft Office programs, Interpersonal Skills. Show less



University of Houston-Downtown

• United States
• Higher Education
• 700 & Above Employee

• Office of Scholarships and Financial Aid

  • Jan 2004 - Nov 2009

  Assists in the administration of loan funds of students including: Process Federal Family Education Loan Program with the system functions associated with the program and Alternative/Private Loans. Calculating eligibility, awarding and Loan modifications per Federal and Institutional regulations. Import and export system process from Texas Guarantee Lending Corporation Resolving loan issues / trouble shooting Assist Loan Coordinator in the Return of Title IV of the Federal Family Education Loan Program Provides loan information to students, parents, lenders, etc. Performs other duties as assigned. Functions and skills required knowledge in Powerfaids, Banner, and Microsoft Office programs. Show less