Experience

Nellie's Shelter
• Non-profit Organizations
• 1 - 100 Employee
• Administrative Coordinator

  • Jan 2023 - Present


AVP Solutions

• Staffing and Recruiting
• 1 - 100 Employee

• Administrative Assistant

  • Jun 2018 - Present

  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.• Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.• Maintained inventory in supply closet to prevent shortages.• Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.• Directed customer communication to appropriate department personnel.• Tracked and submitted employee timesheets to accounting department for payroll processing.• Prepared packages for shipment by generating packing slips and setting up courier deliveries.• Collected, calculated and reported on expenditure and statistical data to inform senior management.• Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.• Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.• Increasing productivity by 30% by managing staffs works.• Receiving customer's complaints, resolving problems immediately. Increase customer's satisfying. Fixing issues to reduce customer's complaints.• Managing time to manage production activity and meet deadline of accounting works. Show less

• Administrative Assistant

  • Jun 2018 - Present



Nijumaru Japanese Restaurant

• Waitress

  • May 2016 - Apr 2017

  • Communicated with kitchen staff to stay updated on item availability and customer wait times. • Greeted customers, answered questions and recommended specials to increase profits. • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary. • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation. • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties. • Prepared salads, appetizers and garnishes to assist kitchen staff. • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests. • Presented menus to patrons to answer questions about menu items and make recommendations. • Relayed orders to service bar and kitchen via point-of-sale register system. • Resolved customer concerns with friendly and knowledgeable service. Show less