Experience

GLOBEXAIR

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Trainee Export Clerk

  • Jun 2023 - Present



Chatime

• Taiwan
• Food & Beverages
• 100 - 200 Employee

• Staff

  • Aug 2020 - Present

  - Helped customers select products according to individual requirements and preferences. - Dealt with customer complaints calmly, politely and professionally, providing appropriate solutions for continued customer satisfaction. - Proactively researched product range, keeping knowledgeable for customer enquiries. - Worked as a team member, performing cashier duties, product assistance and cleaning. - Processed cash, credit card and voucher payments using POS terminals. - Helped customers select products according to individual requirements and preferences. - Dealt with customer complaints calmly, politely and professionally, providing appropriate solutions for continued customer satisfaction. - Proactively researched product range, keeping knowledgeable for customer enquiries. - Worked as a team member, performing cashier duties, product assistance and cleaning. - Processed cash, credit card and voucher payments using POS terminals.



University of Portsmouth Students' Union

• United Kingdom
• Higher Education
• 1 - 100 Employee

• President at Korean Society

  • Sep 2021 - Sep 2022

  - Supervised budgets and timelines, ensuring progress met project scope targets. - Strategically developed and delivered future activities such as movie night, karaoke night and dance class. - Prioritised incoming communications to filter out basic requests and minimise disruptions. - Organise and conceptualise events with professional management. Instagram: @uopkorsoc - Supervised budgets and timelines, ensuring progress met project scope targets. - Strategically developed and delivered future activities such as movie night, karaoke night and dance class. - Prioritised incoming communications to filter out basic requests and minimise disruptions. - Organise and conceptualise events with professional management. Instagram: @uopkorsoc



CJ CGV Vietnam

• Vietnam
• Movies, Videos, and Sound
• 100 - 200 Employee

• Customer Assistants

  • Dec 2018 - Oct 2019

  - Improved processes to support team target achievement. - Maintained excellent client satisfaction by providing professional, courteous customer service. - Managed client correspondence, record tracking, conference and event logistics. - Planned large-scale events such as trade shows, conferences, meetings and Movie Premiere. - Improved processes to support team target achievement. - Maintained excellent client satisfaction by providing professional, courteous customer service. - Managed client correspondence, record tracking, conference and event logistics. - Planned large-scale events such as trade shows, conferences, meetings and Movie Premiere.