Experience

One Za'abeel

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Assistant Restaurant General Manager

  • Sep 2023 - Present

  Dubai, United Arab Emirates Pre-opening Team



Conrad Dubai

• United Arab Emirates
• Hospitality
• 200 - 300 Employee

• Outlet Manager

  • Mar 2020 - Aug 2023

  Dubai, United Arab Emirates Managed a signature Korean bar. Achieved the outlet’s business plan, considering financial, market strategy, team member, and guest experience.



Sofitel Dubai The Palm

• United Arab Emirates
• Hospitality
• 400 - 500 Employee

• Outlet Manager

  • Aug 2019 - Feb 2020

  Dubai Managed an all-day dining restaurant and pool bar with an average of 300 – 400 covers for breakfast operation in a limited capacity of 145 and remained busy as a prime leisure area for the resort throughout the day.



JW Marriott Marquis Hotel Dubai

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Outlet Manager

  • Dec 2018 - Aug 2019

  Dubai Managed an award-winning Thai Restaurant with a capacity of 134 and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strived to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.



FIVE Hotels and Resorts

• United Arab Emirates
• Hospitality
• 700 & Above Employee

• Outlet Manager

  • Jul 2018 - Dec 2018

  Dubai, United Arab Emirates Managed a high volume restaurant with a capacity of 400 and improved all controllable cost thereby maximizing financial performance. Responsibled for effectively developing, managing and leading the restaurant team to provide excellent service.Monitoring and Improving Tripadvisor ranking from 352 to 107 within 2 months and became rank 1/367 Chinese restaurants in Dubai.



Dusit Hotels and Resorts

• Thailand
• Hospitality
• 700 & Above Employee

• Outlet Manager

  • Jul 2016 - Jun 2018

  Dubai, United Arab Emirates Pre-opening team, I supported food, beverage and hospitality services to ensure maximum customer satisfaction and patron retention. I also promoted a safety-focused, quality-driven and hygienic work environment in conformance with regulatory guidelines. The restaurant is being ranked 1 /131 Thai Restaurants in Dubai on the TripAdvisor.

• Assistant Outlet Manager

  • Jun 2015 - Jun 2016

  United Arab Emirates As Assistant Restaurant Manager and in charge of the restaurant, I oversaw, supervised and managed daily operations with a focus on profit optimization, standardized service delivery and world-class guest experience. I also monitored and moderated food and beverage menus and conducted competitive analysis to determine recommendations for improvement. I facilitated the on-boarding and education of employees and staff to bolster skills and enhance performance. Furthermore, I conducted inventory… Show more As Assistant Restaurant Manager and in charge of the restaurant, I oversaw, supervised and managed daily operations with a focus on profit optimization, standardized service delivery and world-class guest experience. I also monitored and moderated food and beverage menus and conducted competitive analysis to determine recommendations for improvement. I facilitated the on-boarding and education of employees and staff to bolster skills and enhance performance. Furthermore, I conducted inventory checks to assure appropriate and adequate levels of stock and equipment. Lastly, I assumed full P&L accountability for the preparation and composition of daily cost and revenue reports.

• Management Trainee

  • May 2014 - May 2015

  United Arab Emirates As a Management Trainee, I acquired practical knowledge and experience in leadership and management roles in all hotel departments to translate into customer service and hotel operations.



THE ST. REGIS BANGKOK

• Guest Relations Officer (Internship)

  • Nov 2013 - Feb 2014

  Thailand Internship program as Guest Relation Officer, I provided front-end support, serving as a primary point of contact for guests and patrons. Handled a broad range of inquiries and complaints and provided scaled solutions to meet customer demands.