Thu Thao Duong

Order Processor at CompAndSave.com
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Contact Information
us****@****om
(386) 825-5501
Location
Santa Clara, California, United States, US

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Order Processor
      • Apr 2020 - Present

      - Verify and process orders through an online system. - Select the appropriate carriers, shipping method and purchase shipping label. - Process order return, refund and replacement. - Coordinate with customer service team to ensure customer satisfaction. - Work with vendors to drop-ship orders. - Verify and process orders through an online system. - Select the appropriate carriers, shipping method and purchase shipping label. - Process order return, refund and replacement. - Coordinate with customer service team to ensure customer satisfaction. - Work with vendors to drop-ship orders.

    • Vietnam
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Marketing & Event Planner
      • Mar 2016 - Dec 2019

      - Organize events for customers to promote the company's products. - Develop annual/monthly plan, project proposal with budget estimation to get approval from Director. - Manage all aspects of event planning to ensure deadline and budget as approved. - Directly deal with suppliers, revise contracts, process payments and execute on-event tasks. - Liaise closely with suppliers and vendors before and on event date to ensure everything runs smoothly. - Troubleshoot and handle any issues that arise. Show less

    • Vietnam
    • Events Services
    • 1 - 100 Employee
    • Project Planner
      • 2015 - 2016

      - Receive program handover (Team-building, Event, Conference..) from Sales Department, and coordinate with team members to deploy - Organize the action plan, work assignment, necessary logistics items.. - Check prices of services and suppliers (sound & light, MC, dance group, restaurant, resort...) to ensure the services received are good prices and in accordance with the agreement. - Closely follow the process of staging, setting up the stage,.. - Present to customers about the detailed plan in the program, work closely with guests to ensure the program is implemented as required Show less

Education

  • Mission College
    Accounting and Finance
    2021 - 2023
  • Truòng Dai hoc Dan Lap Van Lang
    Bachelor's degree, Tourism and Travel Services Management
    2010 - 2014

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